Clinical Oncology Scheduling Coordinator

Senior Oncology Infusion Scheduler

- Full Time 8am-4:30pm

Job Summary:

Reporting to the NAKA Supervisor, Senior Oncology Infusion Scheduler assists in the daily operations and performs a wide variety of revenue cycle responsibilities and provides support to the physicians and staff in the clinic.

The Senior Oncology Infusion Scheduler is a member of the Patient Access Department at Emerson Health. The Infusion Department handles more than 500-600 patient calls or appointments weekly, schedules and registers all services for all outpatient visits.

The Senior Oncology Infusion Scheduler in this assignment demonstrates a working knowledge of scheduling for Outpatient Services to include but not limited to: Integrated Clinical Services,, and Oncology Infusions.

The Senior Oncology Infusion Scheduler schedules patients in the outpatient clinic as part of his/her duties. The Senior Oncology Infusion Scheduler performs these duties face to face with patients in addition to performing patient calls.

We are currently looking for a Senior Oncology Infusion Scheduler to join our team.

Job Functions:

Senior Oncology Infusion Scheduler is considered the clinical subject matter expert managing and overseeing the infusion scheduling and treatment coordination workflows.

Oncology Infusion Scheduler is responsible for scheduling any orders and appointments requested by the patient’s care team as patients depart.

Senior Oncology Infusion Scheduler performs scheduling of appointments by phone.

Senior Oncology Infusion Scheduler gathers accurate information, explains forms and policies and answer questions from our patients.

phones and retrieves and distributes messages appropriately. Checks voicemail continually throughout the day.

patient records to ensure patient information is kept organized and confidential.

with physician offices and other staff in a timely and professional manner.

and supports patient rights to care, privacy and respect.

with Patient Access to ensure all pertinent patient information is communicated on a timely basis.

Minimum Qualifications:

Education:

. Bachelor's degree required.

Experience:

hospital experience required, clinical preferred.

terminology coursework strongly preferred.

Chemotherapy and general oncology understanding helpful.

Licensure and/or Certification:

None

Skills:

An upbeat, approachable and compassionate approach when working individually with each patient.

in data entry of patient information in the computer systems.

thinking skills and a solution focus approach.

computer skills.

in chemotherapy regimens and medications preferred

1 or more years’ experience in a hospital, outpatient facility or physician office scheduling or registration setting, or performing data processing is preferred.

proficiency with Microsoft Office applications and moderate keyboarding is.

of Meditech, Epic and Mosaic to access and utilize electronic medical records is preferred.