Ensure a high quality service for bank’s clients
Supervise debit, credit on cash transactions + Travel Cash cards (4 principal currencies)
Sell and purchase of banknotes and precious metals
Review cash accounts on a daily basis
Manage exchanges and returns, taking into account the bank’s procedures on such matters
Maintain an extensive report on daily, weekly, and monthly transactions
Core competencies
Discretion and excellent presentation
Sufficient clerical, bookkeeping and administrative cash handling experience
Ability to maintain a balance of large bulk of currency constantly
Ability to maintain confidential information, thereby safeguarding the bank’s integrity
Ability to execute assigned duties effectively by proper understanding of both verbal and written directives
Ability to tolerate stress
Adequate customer service orientation and experience
Sense of priorities
Open and transparent communication
Ensure that customer issues and concerns are given highest priority