Card Issuing Project Manager

About Unlimit Founded in 2009, Unlimit is a global fintech company that offers a large portfolio of financial services, including payment processing, Banking as a Service (BaaS), and an on-ramp fiat solution for crypto, DeFi, and GameFi.

The company’s mission is to deliver solutions that eliminate financial borders, enabling businesses to operate locally and internationally easily across Europe, the UK, LatAm, APAC, India, and Africa.

Unlimit has over 500 employees across 16 offices and five continents, including London, Frankfurt, Singapore, São Paulo, Hong Kong, and Mexico.

For further information, please visit About The Job: Card Issuing Project Manager will review improve and develop current processes within card issuing flows (VISA/Mastercard/UnionPay) and BaaS (Banking as a Service) project.

You will be responsible for cardholder dispute handling process, antifraud and compliance programs.

Part of this role is also to facilitate the Company’s growth by scaling internal processes and focus on continuous optimization and automation.

Responsibilities:

Maintain Card Schemes Issuing Programmes activities and deploy strategic initiatives

Maintain existing internal Issuing Programmes and Card Scheme mandates

Maintain ongoing relationship and weekly calls with internal and external vendors and stakeholders include but not limited to Product, DevOps, Processing, Service Delivery, Banking, Risk, Chargeback, Customer support, Reconciliations, Finance teams

Coordinate daily operations with relevant stakeholders

Manage external partners relationship

Ensure Program compliance with local regulators and scheme rules

Creating the reporting and dispute handling procedures and follow them up

Determining and describing the need for improvements; communicating them internally and externally (with the respective providers)

To implement card monitoring anti-fraud rules and follow up to the fraud trends

Follow the MasterCard ACS 2.X update protocol and rules

Supporting ad-hoc projects

Requirements:

Strong knowledge and background within the online payments' industry with a focus on the issuing sector

Expert powers of communication and negotiation

Proven experience in successfully managing or launching new innovative products

A good technical and project management understanding of how complex products are developed

Strong analytical capabilities with the ability to evaluate and interpret complex data

Proven +3 years of experience in working as a card Program manager, project manager, business analyst, product manager, or similar roles

Business, IT or Analytical degree (bachelor or master)

Strong skills in Microsoft Excel

Passionate about card industry

Experience working with internal and external partners to meet project goals

Excellent interpersonal and communication skills (must love interacting with people and working collaboratively)

Fluent English, any additional language is a plus

We offer:

Attractive monthly salary paid in line with experience

Vacation, sick, and paid holidays

Full-time: 5/2 (Saturday and Sunday days off)

Modern workplace with all necessary equipment

A team of top international professionals to learn from

Multicultural working environment

Full-Time

Join Unlimit Team now! Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.