Head of Leasing (Mall Management)

The Head of Leasing will spearhead all leasing and sales functions for Muscat office, Salalah, and others. This individual will lead business development and strategic initiatives to optimize leasing opportunities, generate revenue, and ensure successful tenant relationships. Occasional travel to Salalah is required to oversee Salalah operations. The ideal candidate will have deep experience in commercial leasing, team leadership, and market analysis.

Leasing Operations:

Team Leadership: Supervise and mentor the leasing team in daily activities, ensuring high performance in achieving occupancy and revenue goals across all properties. Foster a culture of continuous improvement and excellence in service.

Vacancy Management: Ensure all vacancies are filled according to pre-approved tenant mix plans, meeting strategic leasing objectives. Monitor tenant turnover and identify ways to reduce vacancy periods.

Lease Negotiation: Lead negotiations with potential tenants, securing favorable lease terms that align with the property's strategic goals and deliver optimal revenue.

Lease Documentation:

Review and finalize leases, amendments, and associated paperwork while ensuring compliance with legal and financial requirements. Coordinate with the legal and financial departments for negotiations and final terms and conditions.

Lease Renewals: Ensure lease renewals are managed promptly, providing seamless continuity for existing tenants in line with company policies.

Strategic Planning and Reporting:

Strategy Development: Develop and implement both short-term and long-term strategic leasing plans that align with the company's broader corporate goals. Adapt plans to varying markets for each mall, considering specific market trends and dynamics.

Performance Monitoring: Monitor and analyze key leasing KPIs to proactively identify challenges and opportunities, enabling data-driven decision-making. Utilize these insights to refine leasing strategies and achieve revenue growth.

Reporting: Provide strategic reports, comprehensive market analysis, and leasing projections for executive management, ensuring transparency and data accuracy for informed decision-making.

Stakeholder Collaboration:

Marketing Coordination: Collaborate with marketing to create promotional campaigns that drive leasing traffic, enhance brand visibility, and achieve occupancy targets.

Facility Management Partnership: Work closely with the facility management team to ensure that property conditions meet tenant requirements and expectations.

Broker Relationships: Build and maintain strong relationships with external brokers, real estate professionals, and stakeholders, ensuring leasing objectives are met and competitive intelligence is gathered.

Business Development:

Lead Generation: Direct all business development and leasing activities to generate high-quality leads. Coordinate and nurture partnerships with potential tenants and customers, ensuring contracts meet strategic goals and development criteria.

Customer Service: Handle customer requests related to tenancy matters, offering sound advice on leases, contracts, and investment opportunities. Gather customer feedback to continuously improve the leasing department’s services and offerings.

Technology Utilization and ERP Implementation:

ERP Coordination: Coordinate with the ERP team to identify and specify the leasing department’s requirements. Support the successful integration of ERP functionality, ensuring the system aligns with business processes and enhances leasing activities.

Interim Management: Maintain seamless leasing operations during the ERP implementation phase, working without the ERP system to ensure continuity and minimize disruption.

CRM System: Leverage existing CRM systems or leasing software to streamline processes, improve tracking, and enhance tenant interactions.

Budgeting and Compliance:

Budget Management: Participate in preparing annual income budgets, ensuring adherence to financial goals across all properties. Identify opportunities for cost reduction and revenue optimization.

Competitor Analysis: Regularly analyze competitor activity to ensure brand standards are maintained, and that strategies remain competitive and up-to-date with market trends.

Legal Compliance: Ensure compliance with commercial real estate laws and internal policies, maintaining a thorough understanding of leasing regulations.

Travel:

Occasionally travel to Salalah to supervise leasing activities, tenant relationships, and overall operations

Requirements

Educational Background:

Bachelor's Degree: A bachelor's degree in Business Administration, Real Estate Management, or a related field is required.

Advanced Education: A master's degree or professional certifications in real estate management, such as CPM (Certified Property Manager) or CCIM (Certified Commercial Investment Member), is highly desirable.

Professional Experience:

Overall Experience: A minimum of 8-10 years of experience in commercial leasing, with significant expertise in mall management and high-level strategic roles.

Team Leadership: Proven experience in leading, developing, and managing a leasing team across multiple properties. The candidate should demonstrate a track record of motivating teams to meet and exceed leasing and revenue targets.

Market Analysis and Strategy: Strong analytical skills to interpret market trends and adjust leasing strategies accordingly. Ability to develop and implement strategic plans that align with business goals.

Negotiation and Contract Management: Exceptional negotiation skills to secure favorable lease terms and handle complex contract management with minimal risk. Capable of providing tenants with comprehensive advice on leases and investments.

Relationship Building: Demonstrated ability to build and maintain strong partnerships with tenants, brokers, and internal stakeholders. Skilled at fostering relationships that lead to mutually beneficial outcomes.

Technology Savvy: Experience working with CRM systems, leasing software, or other relevant digital tools. Familiarity with ERP systems is a plus, especially in integrating leasing requirements into company-wide technology solutions.

Budgeting and Financial Acumen: Ability to manage, prepare, and analyze annual budgets, identifying revenue opportunities and ensuring alignment with financial goals.