Collection Agents
Description:
Our client is seeking collectors to join their growing business. In this role, you will be responsible for collecting outstanding debts owed to clients. You should be able to negotiate tactfully, and persistently contact people of interest to collect the value owed.
Collector Duties and Responsibilities:
Contact relevant parties via phone calls
Inform debtors of their payment status and timelines for repayment
Negotiate repayment and payment plans as needed
Be persistent in calling and contacting debtors
Address questions, complaints, or suggestions
Follow up on late payment notices
Inform upper management and leaders when legal action is needed and in place
Collector Requirements and Qualifications:
High school diploma or equivalent
Previous experience as a collector or in sales is a plus
Computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
Able to multitask, prioritize, and manage time efficiently
Self-motivated and self-directed; able to work without supervision
Excellent verbal and written communication skills
Able to create trust and build relationships
Able to analyze problems and strategize for better solutions
Our Client is offering:
Full-time employment
Free health and life insurance
Vacation, Sick, Leave of Absence, Compassionate leave benefits
Paid Holidays
Performance incentive
Employee engagement activities