Infrastructure Team Lead Manager

Job Description

Benefits:

401(k) matching

Company parties

Competitive salary

Dental insurance

Free food & snacks

Health insurance

Home office stipend

Paid time off

Vision insurance

We are an outsourced IT firm specializing in mid/large sized law firms. We are expanding and need an additional manager to help achieve our vision on a larger scale. Our firm is technically progressive and has a heavy emphasis on cloud, security, and service. We also have a great culture where everyone gets along and has fun.

The Position:

This is a mostly in office position that will lead and manage our IT infrastructure team. This team handles security, maintenance and support of our clients IT infrastructure, continually improves processes and standards to ensure a consistently superior client experience, protects client systems through security best practices and risk management frameworks, and evolves our clients IT postures at the brisk pace of the industry at large, all with best-in-class client satisfaction. Qualified candidates MUST have a high level of IT knowledge and savvy, be able to communicate with clients and manage team members on both technical and non-technical levels, be confident in their abilities, be willing to apply their knowledge daily, and have the grit to dig into difficult problems and find solutions.

Work Experience:

IT Infrastructure experience: 5+ years required

IT Management experience: 2+ years required

IT Outsourcing experience: 2+ years desired, but not required

IT Skills and Experience Required

Microsoft based computing, including:

Windows Server

Active Directory

Group Policy

Remote Desktop

PowerShell

M365 Administration, including:

Exchange Online

Teams

Entra ID

Azure platform, including:

VM administration

Storage management

Networking

Defender

IT security best practices, including:

Hardening

Vulnerability management

Framework compliance

EDR

MFA

General IT skills, including:

Firewalls, wireless and switching

Backup and disaster recovery

Automation

PowerShell

VoIP

HR Information:

Company sponsored health plan

Dental, vision, life, disability insurance

401k plan with company match

Generous accrual-based PTO

Monthly technology stipend