Job Description
Benefits:
401(k)
Bonus based on performance
Flexible schedule
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Wellness resources
StretchLab Deer Park- Northwest Suburbs
We are looking for motivated individuals who can commit 20+ hours per week afternoon & evenings & Saturdays 8-4pm. This is an hourly position with hourly base pay plus commissions.
Position:
The role of the Front Desk Sales Associate is to work with the Studio Manager in promoting the growth of the studio with new membership sales by following up with digital leads phone/text and booking them into Intro Sessions and converting to Memberships. The role also assists with retaining current members with a top of the line member experience & customer service. Grassroots Marketing & Social Media Marketing to grow the StretchLab brand awareness, fun out of studio pop up events to drive clients to the studio. Fitness knowledge, membership sales, customer service and keyholder experience is required. This is a part-time position, 20 weekly hours, Tue, Wed & Thurs 7:45am-2pm. Advancement opportunities available.
Responsibilities:
Assist with the sales process of lead generation, follow up, membership sales presentation & close.
Book and confirm stretch appointments & intro sessions. Assess first time appointments.
Social Media Studio posting, Email marketing, Grassroots Marketing, out of studio pop up events.
Manage the front desk to greet and check-in clients and prospects when they enter the studio
Conduct tours of the facility while establishing a relationship and targeting an individuals needs and wants
Maintain a high level of member retention with exceptional customer service & proactive communication.
Maintain a high level of membership sales production & sales goals
Emphasize and enforce the objectives of the studio as a fitness and wellness provider
Present available services, memberships & packages to current & prospective members
Book quality appointments and follow-up with leads and missed intro sessions
Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
Key Holder, ensure the studio is open in the AM, clock-in 7:45am
Other duties as assignedRequirements:
Excellent membership sales, phone & text communication and customer service skills required.
Health or Fitness Membership Sales experience required.
Social Media & Canva
Goal-oriented with an ability to achieve sales in memberships for one-on-one assisted stretch
Ability to learn and use the Club Ready software system
Ability to stand or sit for up to 6 hours throughout the workday.
Fluent in English and have excellent communication skills via in person, phone and email
Able to work under pressure, time management, multi-task and meet tight deadlines.
Must have proficient computer skills, customer service & phone etiquette.Compensation & Perks:
Competitive compensation based on experience
Monthly commission on membership sales
Free Parking
Free Stretch Membership
Paid Time Off
401 (K)
Huge opportunities for growth within the studios, including additional sales and management & regional management opportunities as we expand to other locations.Welcome to StretchLab - Bing video