Front Desk Agent (Part-Time)

What you will be doing

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.

Promptly, accurately and efficiently know how and where to post all charges.

Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.

Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.

Review any reservations with special requests and work to block rooms accordingly.

Have knowledge of hotel rates, discounts and how to handle each.

Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

Location Description

1914 Connecticut Avenue NW, Washington, Dist. Columbia 20009

The Churchill Hotel near Embassy Row is a historic landmark hotel near Dupont Circle. Originally built in 1906 as an upscale, Beaux-Arts building, The Churchill Hotel is an intimate and elegant boutique hotel that offers modern amenities while echoing its original historic charm. Relax in recently refreshed luxurious rooms and suites with beautiful décor and with views of our vibrant neighborhood.

Requirements

What we are looking for

High work ethic and self-initiative

May be required to work varying schedules to include nights, weekends, and holidays

Someone who enjoys working as and being part of a team that provides great experiences for our Guests!