Service Writer
Description:
Job Description
About Us
We are a family-owned dealership. We want to be a part of the community, not just another new and used car dealer.
What We’re Looking For
We are looking for dedicated Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.
What We Offer
Top industry pay
A competitive and motivating environment
Immediate impact – quick onboarding
Continued education
Monthly performance incentives
Dedicated leadership team
401(k) with match
Life insurance
24-hour access to group doctors
Chaplain services
Medical/Dental/Vision Insurance
Responsibilities
Greets customers promptly
Obtains customer and vehicle information
Clearly reports all vehicle symptoms as described by the customer
Determines and recommends needed maintenance base on age, mileage, and vehicle history
Prepares complete and accurate estimate of cost for labor and parts
Establishes follow-up time
Monitors the progress of each vehicle throughout the day, updating customers frequently
Verifies that final invoice reconciles with work performed on the repair order
Qualifications
Minimum 3 years’ experience in a service advisory role
College degree preferred
Ability to work hard with limited supervision
Must be able to manage in a fast-paced work environment
Knowledge of automobiles
Positive attitude
High volume mentality
Complete pre-employment background check and drug screening
Valid driver's license