Vault Manager

Overview:

The Vault Manager I is responsible for supervising the vault operations including currency and firearms. This position ensures accountability and the security of all liability and prioritizes daily operations workflow. The Vault Supervisor assists the Manager, Route Logistics and Branch Leadership in the secure, safe and efficient functioning of the branch.

This position functions in an armed environment. This position requires the enforcement of rules to protect the premises and property of Brink’s and its customers, as well as the safety of persons on the premises of Brink’s and its customers.

Key Responsibilities:

Provide first line management to Vault employees

Oversee daily vault operations including but not limited to inventory management, opening and closing of branch and vault check in/out

Provide coaching and skill development to employees on a consistent basis

Monitor and adjust performance of all staff, machines and workflows

Leverage systems, equipment and process redesign to drive continuous improvement in quality and efficiency

Secure inventories by executing controls and ensuring strict compliance with security procedures

Maintain and provide quality customer service and good communications with the customer base

Ensure activities are performed in compliance with company policies and procedures as well as state and federal laws and regulations

Maintain accurate records, handle customer inquiries, and balance transactions daily

Assist Branch Management as need to meet branch goals

Cross-train and perform other duties as assigned

Minimum Qualifications:

Minimum of 3 years operations experience in a vault, cash or coin processing environment

Minimum of 21 years of age

A valid firearms permit or ability to pass applicable firearms licensing

A valid guard card or ability to obtain a guard card or any other required licenses

Preferred Qualifications:

Management experience in a production environment

Cash handling experience in the secure logistics or banking industry

Experience in a coin processing environment

Knowledge of lean/process improvement methodologies

Knowledge of budgeting and planning experience

Bachelor’s Degree

Professional Skills:

Excellent ethics and integrity

High attention to detail

Collaborative work style

Excellent customer service

Ability to work independently

Professional, positive demeanor

Ability to influence and lead

Permanent