Sales Development Rep

Job Description

Description:

FranConnect is the leading franchise and multi-unit management software provider. For 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for over 1500 brands worldwide. Nine of the Franchise Times Top 10 Fastest-Growing franchise businesses rely on FranConnect to drive growth, improve profitability, and streamline operational performance. FranConnect customers span all sizes, growth phases, and industries and they grow 44% faster on average than the broader franchising market. Backed by private-equity investor Serent Capital, FranConnect is headquartered in Herndon, Virginia, with global offices in Australia, India, Colombia and Canada. For more information on FranConnect, visit

We are looking for a highly motivated Sales Development Representative interested in accelerating their career in Sales/Marketing by joining a winning team. You’ll do the important work of identifying, qualifying and engaging buyers from our target markets to help our Account Executives generate sales pipeline and turn leads into FranConnect customers.

Day-to-day, you’ll work closely with the Marketing and Sales/Sales Enablement teams to qualify inbound leads and prospect outbound to our target lists via phone, email, and social media.

Principal Duties and Essential Responsibilities:

Proactively generate new, high-quality sales-ready prospects for the Sales team

Communicate FranConnect’s value proposition quickly and effectively to engage your audience through cold calls, voicemails, and emails

Schedule discovery meetings for Account Executives to qualify leads, learning about the sales process along the way

Help identify and engage relevant prospects at key accounts within our target markets

Meet or exceed monthly, quarterly and annual quota of Discovery Calls scheduled and opportunities generated

Use Sales Automation technologies to execute scalable outreach campaigns across multiple channels (email, phone, social, etc.)

Conduct the discovery calls to qualify leads upon completing of required development milestones.

Provide prompt phone/email follow up to inbound leads, help with qualification, and properly document and track all activity in our CRM

Work cross-functionally to partner with the Marketing team to execute and support demand generation campaigns

Advance your Sales by learning effective communication skills and engaging with executive-level decision-makers

Continuously develop a knowledge base of our product and pricing; stay abreast on industry and market trends and opportunities; and understand who our competitors areRequirements:

Bachelor’s Degree

SDR/BDR or customer service experience required with a strong desire to advance your sales career; prior B2B sales experience a plus

Hunter-mentality and driven by a need to perform and exceed KPI targets

Comfortable cold-calling and following up with prospects

Demonstrated sales productivity skills a plus (CRM, organization, forecasting, attention to detail)

Ability to build trusting relationships with others (colleagues and clients)

Goal-oriented nature