Key Account Manager

Sr. Key Account Manager needed near Ft. Wayne, IN!

As a Senior Key Account Manager, you will manage an assigned account with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers.

A Senior Key Account Manager's focus is to maintain revenue, price capture, improve gross profit and achieve business plan. Additionally, a Senior Key Account Manager may be required to coach indirect reports to manage business, customer relationships and business objectives. You will also:

Maintain and build assigned business relationships

Review treatment programs and processes within the territory accounts ensuring effective applications through routine testing and monitoring resulting in customer satisfaction and business retention.

Coaching and mentoring of indirect reports as needed

Conduct the necessary site and LMS/classroom training programs to understand the overall operations of the territory plants and new customer sites

Sell new business and new applications in your territory - develop and implement sales plans on new opportunities.

Manage profitability of the account (pump settings, pricing, accounts receivable)

Review territory applications and processes/procedures for safety improvements

General Work Environment:

Indoors and outdoors, with driving involved. Employee could be faced with working in temperature extremes. Employee might be required to lift and carry 50 pounds, manual dexterity and mechanical aptitude helpful. Use of safety equipment to include but not limited to: hardhat, safety glasses, hearing protection, work boots, gloves, and H2S Monitor as required or needed.

Requirements

Qualifications

Bachelor's Degree (Science or other technical degree). Would consider experience in lieu of a technical degree

5+ years of industry experience (pulp and paper or water treatment preferred)

Documented results solving complex and non-routine technical problems

Project management of complex projects

Strong relationship management skills

Experience learning new concepts and/or technology and applying them

Ability to work with autonomy and direct/coach indirect reports

Experience working with multi levels in an organization to achieve results

Prior experience that required excellent communication skills

Documented results using a consultive sales process

Skills: Behavioral & Technical

Industry and customer literate, or ability to pick up industry technologies quickly

Customer focused

Leadership ability

Drive for results; proactively addresses complex issues

Strong Problem solving and Communication skills

Ability to establish relationships at all levels of management

Fluency in Microsoft Office (Word, Excel and PowerPoint)

Benefits

To be discussed in detail during the interview process.

Bonus + car