Host

Job Description

Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world.

We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a server, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you’re looking for, we hope you will apply!

Job Type: Variable

Pay Rate: $17.05

COMPANY BENEFITS

Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match of 5%, 1 week sick leave per year, paid parental leave, early wage access, a company paid life insurance policy, pet insurance and so much more!

WHY WORK FOR US

Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work.

Grow with us: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions.

Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more!

Happy staff: Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast.

Job duties include but are not limited to:

Serve as the initial point of contact for the restaurant, greeting each and every guest warmly, with a smile.

Provide guests with menus and seat them at tables or in waiting areas.

Receive and record patrons' dining reservations via company software

Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.

Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.

Answer telephone calls and respond to inquiries or transfer calls.

Inspect dining and serving areas to ensure cleanliness and proper setup.

Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.

Support the food runner/expo for to-go orders, to include checking IDs and presenting over to-go orders to guests.

Collect payment when needed

Other duties as assigned

Qualifications:

Must have a warm and inviting personality.

Must have weekend availability and work a minimum of 3 shifts per week

Must love talking to people!

Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon!

We use eVerify to confirm U.S. Employment eligibility.