Senior Business Analyst

Job Description

We are offering a contract opportunity for a Business Analyst in Durham, North Carolina. As part of our team, you will be involved in analyzing, documenting, and managing requirements for changes to business processes, policies, and information systems. You will collaborate with stakeholders, execute business readiness activities, and develop new procedures for system changes.

Responsibilities:

• Elicit, analyze, document, and manage requirements for changes to business processes, policies, and information

• Communicate and validate requirements with stakeholders and identified SMEs

• Collaborate with project teams to adhere to solution scope and create and maintain requirements traceability

• Drive and execute business readiness activities including the communication plan to support changes to technology, processes, and people

• Design and conduct post-implementation audits and create customer feedback mechanisms to gather ongoing information about business processes

• Develop new procedures, specifications for system changes, or other solution recommendations for more complex product and/or process changes

• Identify the business process and organizational impact of solutions, conduct analysis of workflow process, and design, test, and implement solutions

• Develop and maintain reporting tools for use in measuring business area performance against metrics/industry benchmarks

• Use and promote industry-standard analysis techniques such as data flow modeling, use-case analysis, workflow analysis, business process mapping, functional decomposition analysis, and/or financial ROI modeling for larger and more complex initiatives

• Build and support strong business vendor relationships by documenting business issues, determining project needs, and supporting training as needed

• Provide oversight and regularly perform peer reviews for less experienced analysts.• Proficiency in Agile and Waterfall Agile methodologies

• Strong skills in Documentation, Procedures, and Policy development

• Experience in Planning Processes, Review, and Design

• Knowledge of Health Insurance, Health Insurance Industry, HealthCare Insurance, and Insurance sectors

• Familiarity with Workstation Support and Auditing

• Proven Leadership Skills and understanding of Hiring Processes

• Ability to Perform Ad Hoc Financial tasks

• Experience in Implementation and Metric Reporting

• Excellent Stakeholder communication and engagement skills

• Ability to Execute tasks and liaise with C-Suite

• Knowledge of Video and Specification elements in the HealthCare.gov domain