Facilities Service Manager

Job Description

Become the newest member of our exciting team at Storage Rentals of America (SROA) as we redefine self-storage!

The Facilities Service Manager is responsible for the oversight of bank required repairs and planned capital projects for our SROA portfolio of properties.

Duties and Responsibilities

Develops scope of work for assigned projects, solicits bids, supervises project schedules, ensures standards are adhered to and conducts project close-outs.

Selects and supervises vendors and contractors for all Property Condition Assessments and Planned Capital projects.

Ensures expected results are delivered on time and within the planned budget.

Physically inspects property conditions on a per property, per district basis to ensure safety, security, and facility standards are maintained.

Consolidates, communicates and ensures successful execution of all PCA and Planned Capital projects.

Utilize the JIRA work order system to maintain current and accurate records for all facilities projects.

Assist with developing the annual Planned Capital list and budgeting process.

Conduct quarterly capital improvement reviews.

Reviews, tracks, and approves change orders and invoices to ensure compliance with scope of work, budgets and standards.

Regularly monitors properties and provides support to the Operations Team when needed.

Other duties and projects as assigned.

Qualifications

Three (3) years’ experience in multi-site facilities management

Construction project management experience a plus.

Ability to travel a minimum of 50%.

Proficiency with MS Office Suite including Outlook, Word, Excel, PowerPoint.

Possess excellent verbal and written communication skills and outstanding organizational and time management skills.

Strong attention to detail and follow through.

Ability to tolerate ambiguity, handle multiple priorities and identify creative solutions to problems.

Demonstrate history of taking initiative, meeting commitments and sourcing solutions to achieve business results.

Interpersonal skills and negotiation tactics.

Highly mobile position with ability to survey parameter of the storage units.

Communicate clearly verbally and in writing with good negotiation tactics.

Ability to navigate various websites and software programs. Ability to type and communicate effectively in email.

SROA Offers:

Competitive pay with bonus potential

Zayzoon – on demand pay option

100% paid medical options for employee only coverage

Dental and vision plans for optimal care

Eight (8) paid holidays

Generous Paid Time Off (PTO) to recharge and relax, increasing with years of service

Paid Maternity and Parental Leave for growing families

401(k) with a substantial employer match and 100% immediate vesting

Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings

GAP Insurance for added financial protection

Employer-paid Life Insurance and Long-Term Disability (LTD) coverage

Storage Discounts to help you declutter and organize

Access to Voluntary Benefits for personalized coverage

Learning and development opportunities to maximize your potential, empowering you to excel in your career

Experience a great culture that values collaboration, innovation, and inclusivity

Storage Rentals of America was founded in 2013 and through an aggressive growth strategy, we have grown to over 460 locations across 30 states. It is our mission to provide affordable, clean, and secure self-storage facilities in the communities we serve. We strive to ensure superior customer service and great value for our customers.

At Storage Rentals of America, we offer a career and opportunity to grow. We strongly believe in growing our talent and promoting within.

SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.