Account Manager - Promotional Products

Job Description

As an Account Manager, you will be responsible for developing and maintaining relationships with our clients, serving as their primary point of contact and ensuring their satisfaction with our products and services. This will involve creative ideation, sourcing and product development, order entry, customer reporting, and resolving customer service issues, all with the goal of achieving customer satisfaction and growing our accounts. This is a dynamic and challenging role that requires excellent communication and interpersonal skills, as well as the ability to manage multiple tasks and priorities effectively.

The ideal candidate for the Greco Promotions Account Manager position will have:

At least 2 years of sales account management or business development experience, preferably within the promotional products industry

A proven track record of increasing sales and business opportunities through client development

Creativity and experience in merchandise, as well as excellent customer service and client relationship building skills

Strong attention to detail, accuracy, creativity, and the ability to multitask.

The responsibilities for the Greco Promotions Account Manager position may include:

Managing relationships with clients and ensuring their satisfaction with our products and services

Developing creative solutions for clients' merchandise needs

Delivering results by achieving short and long-term sales and profitability goals

Providing high-level customer service to ensure client satisfaction

Following up with clients to ensure high quality products and services

Assisting in developing strategy and presentations for client pitches

Generating leads within assigned accounts and managing projects from ideation to completion

Staying alert to new business opportunities and communicating with high-level contacts to gain information and maximize business opportunities

Tracking and measuring the success of business efforts, monitoring competitive products and marketing activities, and understanding negotiation and purchasing dynamics between the client and the company

Sourcing and pricing products to ensure margin goals are met, prioritizing preferred vendors to increase discounted pricing opportunities, profitability, and relationships with key vendors

Managing customer service concerns and working to solve problems with a goal of customer satisfaction and retentionCompany Description

Greco Promotions is a leading provider of branded merchandise and apparel solutions based in Doylestown, PA. We have been recognized as one of the Inc 5000 fastest growing companies in 2020 and 2021, and we are currently looking for highly motivated individuals to join our team. We offer flexible work arrangements, including the option to work remotely.