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Digital Support Specialist (Project Management)

Company:
Roche
Location:
Riga, Latvia
Posted:
April 30, 2024
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Description:

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

We are looking for you to join Roche and our Roche Services & Solutions Team.

Roche is a global healthcare company offering exceptional career paths and great benefits for fresh graduates and outstanding professionals. We are continuously expanding, looking for new talents to join our transforming Services & Solutions Center.

About the Global Digital Hub:

The Global Digital Hub has newly been established within Roche Services & Solutions Center in Budapest. Our main purpose is to strengthen the digital capabilities of Roche globally by supporting central initiatives with Social Media Management, Brand Support, Digital Publishing Services, Marketing Automation, Copywriting and Creative Design.

About the position:

As a member of the Global Digital Hub Team, you will work to ensure fulfillment of the Global Digital Hub long term outcomes and strategy as well as excellent delivery of our various digital operations priorities. You are responsible for supporting and executing different initiatives, you work with relevant stakeholders and consult on how to further develop their digital performance and ensure they leverage the available digital tools in order to meet their overall goals.

A Digital Content Specialist is a technically-qualified person (expert) that strives to achieve business goals through web presence and digital platforms by supporting stakeholders in global projects.

Digital refers to a multi-faceted environment consisting of websites, web-application, CRM and editorial tools and social media platforms.

The Digital Content Specialist is responsible for consulting and partnering with global communications stakeholders executing on the global digital strategy by delivering a full suite of objectives across the global Roche web presence.

The Digital Content Specialist supports key global communications stakeholders by consulting them on how to further develop their digital performance and ensure they leverage the available digital tools in order to meet their overall goals.

The Digital Content Specialist is expert in all aspects of digital project management, content management and publishing across different web platforms and is able to build out reporting metrics that supports the business in continuing their growth to meet KPIs and objectives.

Your day to day responsibilities:

The main tasks associated with the role focuses on consulting and managing our digital ecosystem by means of:

Ensure that the content of the website is well structured, easy-to-find, up-to-date and accurate

Optimize online marketing tools and programs in accordance with website strategy

Main point of contact for global stakeholders as well as for affiliates in global digital governance by reinforcing the legal compliance of digital channels

Publish and manage content for global websites

Triage requests for content publishing with the right stakeholders

Ensure editorial outlook is up to date, provide feedback and suggestion on digital content (both on visuals and copies)

Occasionally update HTML, CSS on websites

Conduct global content audits to identify gaps and redundancies in the site content

Run regular health-checks on global platforms to keep them clean and organized

Consult with key global stakeholders to understand needs and to ensure that all content on the global websites provide the most impact or views

Lead global digital governance initiatives and ensures that all externally facing digital channels are compliant to Roche directives

Work with multiple key global stakeholders and content owners to facilitate content updates

Guide and train key global stakeholders to ensure common knowledge and experience across our operating landscape

What can you bring to our team:

We are looking for upbeat, dynamic individuals who are highly involved and passionate about digital project/tool management and willing to learn more about the digital world.

You are a proactive, innovative problem-solver with a focus on sustainable and scalable solutions. You love to stay abreast of the digital technology trends in an endlessly changing digital operations landscape.

In exchange we provide you with:

Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & trainings, the possibility of international assignments, internal position changes and the chance to shape your own career.

A global diverse community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.

Excellent benefits & flexibility:

Roche Annual Bonus

Monthly transportation allowance

Home Office set - up equipment

Health Insurance

Life/Accident insurance

Full salary when on sick leave for the first 9 days

Eyeglasses settlement

One-time payment options for various events in the life e.g. wedding, childbirth

Service Awards: We value loyalty with additional holidays and bonus payment

Work from home

Salary starts from 1800 EUR gross/monthly. Final salary depends on the successful candidate's level of experience, skills and qualifications.

Explore what the Global Digital Hub is about.

Discover the Roche Services & Solutions Center and how we work together as a truly global team!

#GlobalDigitalHub# #RSS#

Roche RSS Address: Miera iela 25, Centra rajons, Rīga, LV-1001, Latvia

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.

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