MacOs Engineer

The Desktop Engineer responsibilities are as follows:

Configure, troubleshoot and install various IT hardware and applications such as desktops, routers, servers, switches, Wi-Fi antennas, Network security devices, Access control systems any other application once given the necessary procedures and authorization.

Analyze existing requirements and prepare for hardware acquisitions.

Develop installation schedules, prepare, create and test installation packages.

Prepare documentation for configuration changes and supporting test reports.

Develop training for site personnel in the use of equipment in collaboration with the training manager.

Coordinate post installation operations and maintenance support.

Keep track of all hardware inventory and provide weekly reports on status of all Hardware inventory stock.

Qualifications:

Knowledge, Skills and Abilities:

Must have a comprehensive knowledge of MacOS IT hardware devices and software and working knowledge of new more complex devices.

Must have excellent analytical skills in troubleshooting MacOS IT hardware and applications, testing capabilities, problem identification and/or resolution, and preventative maintenance knowledge.

Must understand how to configure MacOS IT hardware, and/or be able to communicate with engineering for directives on newer system’s configuration.

Must be detail-oriented, organized, and can work under tight deadlines.

Must have a comprehensive knowledge of generic IT hardware devices and working knowledge of new more complex devices.

Must have the ability to read and understand installation guides, wiring drawings, system requirements and site-specific installation policies/procedures.

Must have excellent analytical skills in troubleshooting IT hardware and applications, testing capabilities, problem identification and/or resolution, and preventative maintenance knowledge.