Customer Service Specialist

Job Description

Seeking professional Customer Service Specialists for a temp-to-perm opportunity with one of Columbus's Top Employers, a leader in the Insurance and Financial Services industry.

Details:

Competitive hourly pay rate starting at $19.00 per hour (weekly)

Conveniently located at 1000 Yard St. Grandview Heights, OH 43212

Hours: Mon-Thurs 11:30 am- 8:00pm & Fridays 9:30 am-6:00 pm

Hybrid work schedule after training

Responsibilities

Duties and Responsibilities:

As a Financial Customer Service Representative in our Life New Business Solutions Center, you'll play a vital role in helping individuals and businesses prepare for and protect their retirement. We are looking for candidates who are passionate about delivering extraordinary care.

Handle inbound calls from agents, ensuring life insurance applications meet quality standards, and maintaining service level agreements.

Qualifications and Core Competencies:

Driven candidates eager to build a rewarding career in financial services

strong communicators who excel in service-oriented roles

Bachelor's degree candidates or those with relevant work experience are encouraged to apply

Skills

Active Listening

Adapting to Change

Telephone Etiquette

Basic Computer Skills

Customer Service

Financial Services

Microsoft Office

Data Entry

Time Management

Multi-tasking

Empathy

Follow-up

Responsiveness

Qualifications

Years of experience: 2 years

Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact .

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.