Student Financial Services Verification Specialists assist Strayer University students in all aspects of the Verification process and help ensure that information is presented in accordance with Federal financial aid guidelines and instuitional policy and procedure.
Perform complex financial aid processes, including Verification
Review and assess all Verification Documents
Ensure all files are accurate and complete
Advise students and internal staff on verification process
Process all corrections using CPS and Diamond
Attend required training sessions
Complete student outreach to students on outstanding verification items
Follow all instituitional policy and procedures
Meet assigned productivity goals
Various other duties as assigned by the Verification Manager, Associate Vice President in charge of Financial Aid
Education:
Associate's Degree required; Bachelor's Degree preferred.
Certificates, licenses and registrations:
None
Work Experience:
One (1) year of Financial Aid experience with an emphasis on Verification required.
Skills:
Strong analytical and critical thinking skills.
Must be able to work some evening and weekend shifts
Ability to perform and complete verification on complicated student files.
Ability to answer complicated student financial aid questions accurately and in detail.
Ability to deliver outstanding customer service by telephone, e-mail, and other media.
Ability to follow processes, work effectively on a team, and maintain a positive attitude.
Excellent communication skills, both written and oral.
Excellent oral and written communication skills
Effectively cope with stressful situations
SEI is an Equal Opportunity employer committed to a diverse and inclusive community. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary and benefits package. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below.$21.50 - $32.75 - Hourly
If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at .
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