Customer Service Representative in Entry-Level Insurance

Job Description

Customer Service / Administrative / Insurance

Customer Service Representative in Entry-Level Insurance

Will Train to Industry

Up to $37,000 to start plus full benefits

Customer Service Representative you will:

Receive complete training

Communicate with customers, insurance carriers and internal teams by phone and email

Answer questions and address inquiries

Learn to assist with the policy quote and selection process

Learn to generate price quotes

Learn to facilitate the policy renewal process

Onboard new customers as needed

Maintain customer account information in the database

Make updates to spreadsheets

Perform document review and document control functions

Troubleshoot and resolving issues as they arise

Perform other duties as assigned

An ideal candidate profile will include:

At least two years of Customer Service, Customer Support, Call Center, Administrative Office or similar experience

Proficiency with Microsoft Word, Excel and Outlook

Accurate Data Entry skills

A High School Diploma or Equivalent

Pluses:

+++ Insurance Industry experience

+++ AMS360 proficiency / experience

+++ A Bachelor's Degree

South Suburbs of Chicago - Orland Park, IL

JobGiraffe's client is a family-owned and operated insurance agency.

JG ID #24-1212 - Orland Park, IL 60462 – Liza Farrell, Lead RecruiterCompany Description

Each year JobGiraffe helps thousands of job seekers to find direct hire, temp-to-hire and contract positions throughout Chicago and the Suburbs.

Whether our clients are hiring for a specific position or staffing an entire department, JobGiraffe connects the very best job seekers with the companies who need them.

All fees and associated placement costs are paid for by the clients of JobGiraffe. There is never any cost or fee to our candidates and no contracts or obligations are required.