Information Technology System Administrator

Title: IT Support

Location: Bangalore

Job Type: Full-time

About MSH:

MSH is a global consulting firm. Our consultative recruiting and talent acquisition services help clients around the world align their people, processes, and technology with overall business objectives. Headquartered in Ft Lauderdale, Florida, and founded in 2011, we have operations across the US, Canada, LATAM, and India with more than 150 Fortune 500 customers. We are an ISO 27001 and SSAE16 SOC1 & SOC2 compliant company.

Our technology platform coupled with our best-in-class SPM Methodology helps to deliver transformative talent solutions to clients across the globe. Our cloud-native platform Aeon takes HR tech to the next level by leveraging the power of today’s AI, machine learning, and predictive models to create an unmatched digital experience in the talent ecosystem. Our vision is to build next-generation Talent Solutions that accelerate the journey from sourcing to hiring. Visit us @:

Description: MCSA(AD, GPO& DNS), Knowledge of CCNA with Subnetting & Application Firewall (Any with VPN & Certification renew & Web Policy), Knowledge of DSP (Adding Records )& Domain Security, ISO 27001 Audit & Knowledge, Knowledge Dealing with Vendors (Airtel, Stellers, Jio), Knowledge of Hybrid Infrastructure, Reporting, Asset Management, Azure AD, Microsoft 365 or O365 Licensing, Knowledge of Hardware & Software Installation, Central Antivirus Management tool, Cloud Calling.

Responsibilities: User Creation, Deletion & Sync with Azure Ad. New Domain addition & deletion in DNS. ISP portal access & bandwidth Check, raise ticket & follow up. Firewall Policy, MAC binding, LB, P2P, VPN Creation. New Domain addition in Azure Ad & office 365, recorded addition in DSP, Checked domain score, added security. face ISO audit, Knowledge of CR, Downtime, BCP testing & Capacity monitoring. Monthly & Weekly backup & restoration. Daily Check Ticketing tool (Jira, Keka), Resolve the issue on time. Support to employee remote & site. Knowledge of Central endpoint security Management tool. Installation of Software & Hardware problem recognition & resolution. Assign & remove Assets to users in the portal. Cloud Calling tool management (Adding user, remove user, License, Number Assign )

Requirements:

MCSA(AD, GPO& DNS), Knowledge of CCNA with Subnetting & Application Firewall (Any with VPN & Certification renew & Web Policy), Knowledge of DSP (Adding Records )& Domain Security, ISO 27001 Audit & Knowledge, Knowledge Dealing with Vendors (Airtel, Stellers, Jio), Knowledge of Hybrid Infrastructure, Reporting, Asset Management, Azure AD, Microsoft 365 or O365 Licensing, Knowledge of Hardware & Software Installation, Cloud calling Tool Management.

Education and Experience:

Bachelor’s degree in IT or a related field.

Any Master’s degree or IT certification is a plus.

Proven experience as an IT System Admin or in a similar role.

Strong understanding of IT skills, Networking, Audit, and System Security.

Exceptional communication and interpersonal skills.

Demonstrated ability to build strong relationships with Employees.