Operations Manager

Job Description

Benefits:

401(k)

Bonus based on performance

Health insurance

Paid time off

Training & development

Servpro of Gaithersburg/Germantown/Frederick County is looking to add an Operations Manager to our team!

The Operations Manager will be report to the General Manger and be responsible for managing the restoration division. As an Operations Manager, you will lead the day-to-day activities within the facility and ensure that job schedules and products meet the customers quality standards at minimum costs.

Benefits

Servpro of Gaithersburg/Germantown/Frederick County offers:

Competitive compensation

Superior benefits

Career progression

Professional development

And more!

Key Responsibilities

Oversees the day-to-day operations of restoration crews including schedules & production levels

Manages the tasks and activities of a diverse workforce to ensure jobs are being processed within a timely manner

Effectively communicates with all members of the restoration staff and delegates the appropriate duties for each team member

Develop and implement processes to improve performance

Develop employees for opportunities of greater responsibility, improves the abilities, skills and knowledge of production personnel through appropriate instruction and training.

Works with support personnel to ensure that all aspects of the job are met to prevent any delays in the job process

Ensures strict compliance with all safety procedures and implements safe working procedures in assigned restoration areas

Position Requirements

High School Graduate or GED Equivalent

Valid Drivers License

2+ years of management experience

At least one year of restoration (water/fire) industry experience

IICRC certifications (WRT at a minimum)

Experience in building a strong team with tangible leadership skills

Strong process and results driven attitude

Ability to multitask and to remain detail orientated

Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)

Ability to repetitively push/pull/lift/carry objects

Ability to work with/around cleaning agents

Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.