Responsibilities:
Hardware Deployment: Assist in the replacement of old devices at the acquired facility with organization-imaged devices. This involves building machines and deploying the organization's image onto the hardware provided.
Imaging Process: Perform imaging tasks on the equipment provided. Ensure that zero operating systems are on the devices and execute imaging processes efficiently.
Asset Management: Maintain accurate records of all hardware assets by recording serial numbers and applying appropriate labeling. Keep track of inventory throughout the imaging and deployment process.
Software Configuration: Utilize SCCM (System Center Configuration Manager) or MCM (Microsoft Configuration Manager) experience to configure and deploy software packages as per the organization's standards.
Day-to-Day Operations: Perform daily tasks including unboxing new equipment, imaging devices, running through checklists for quality assurance, and conducting both manual and package installations as required.
Destination Management: Ensure that all imaged devices are correctly deployed to their designated locations within the acquired facility's infrastructure.
User Support: Provide technical support to end-users post-deployment. Address any issues or concerns promptly and efficiently to ensure minimal disruption to operations.
Qualifications:
Previous experience with imaging processes and hardware deployment preferred.
Familiarity with SCCM or MCM for software configuration and deployment is a plus
Strong attention to detail and organizational skills for asset management.
Ability to follow standard operating procedures and checklists.
Excellent communication skills for user support and collaboration within the team.