Office Manager

Job Description

Position: Office Manager

Bayview Physicians Group is a rapidly growing outpatient multi-specialty medical group that strongly believes the doctor-patient relationship is the cornerstone of quality healthcare. A leader in providing exceptional healthcare services, we staff more than 600 positions in the Hampton Roads area. If you are looking for a rewarding opportunity to make a positive difference in your community then Bayview Physicians Group is a great place to grow your career. At Bayview Physicians Group we believe in doing our best for each patient every time. We are seeking to recruit leaders in our communities who have this same passion. We invest in growth and development and through our internal training programs, advancement opportunities are available. We offer a competitive benefits package to our full time employees.

For more information about our group go to

Essential Job Functions:

Bayview mangers are expected to lead by example in setting the highest standard of excellence in the area of customer service, communication, and oversight of the day to day operations of our outpatient facilities.

Customer Service- All Bayview practices are committed to ensuring we facilitate a “Patient Centered” culture.

Expected to ensure this is upheld through personnel training, development, and oversight.

Hands on support and engagement of the teams from front to back helps to ensure there is a proactive approach to excellent customer service to each and every patient.

Communication- Communication is key to success.

Must excel in both written and verbal communication with patients, providers, staff, and other departments throughout the organization.

Expected to participate in regional manager meetings and ensuring information is effectively communicated through daily huddles and monthly provider and staff meetings.

Expected to communicate effectively with the Regional Manager, proactively, and is able to meet reporting deadlines regarding the practice needs and status and be solution oriented when presenting issues

Day to Day Operations-

Expected to be involved in and able to manage the day to day operations by supporting the office, providers, and staff as a working manager.

This includes the general oversite of the practice by engaging with the provider and staff to ensure all expectations and measures are met.

This also includes

Managing staff schedules

Overtime management

Inventory control

Daily receipts and collections

Ensuring provider schedules are accurate and full

Morale building

Problem solving to ensure the best possible outcomes

Solution oriented when handling daily issues

Responsible for implementation of new company initiatives in the officeQualifications:

Our ideal candidate will possess

Exceptional communication

Interpersonal skills.

Strong organizational skills

Hardworking, strong work ethic

Willing to support the office in whatever capacity to ensure a smooth day

Solution oriented

Details oriented

Demonstrate a positive and professional attitude at all times.

A strong work ethic is a must.Additionally the following skills are required:

Minimum three years supervisory experience in the medical field

Experience with general office equipment including scanner, fax, and multi-line phone system

Experience with Excel and Word

Experience with EMR systems preferred

Understanding of HIPAA privacy practices preferred

Understanding of insurance plans and policies preferred

Experience in the training and development of team membersJob Type: Full-time

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