Hotel Night Auditor

Job Description

$14.00 hourlyResponsibilities:

Ensure all guests feel they are having an exceptional experience at the property

Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed

Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process

Process additional administrative, bookkeeping. and accounting procedures as required

Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel managementQualifications:

Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required

Must be computer proficient; experience with accounting or reservation software is a bonus

Great communications. and excellent customer service skills are required

Some college is preferred but a high school diploma or equivalent is required

Flexible overnight hours are requiredAbout Company

The Doubletree by Hilton Harrisonburg is a full-service hotel and a well-established market leader in the area. We offer room for growth and development, as well as an inclusive working environment. Our mission is to provide both guests and associates with an outstanding experience.