Manufacturing Application Support Analyst

Trisian Global Consulting is seeking an

Application Analyst to support Manufacturing Applications. This position is full-time, working on-Site in Memphis, TN.

NO C2C or Sponsorship - - - W2ONLY

Responsibilities

Perform business requirements analysis related to manufacturing areas that include gathering, documenting, process mapping and analyzing of business requirements for technology solutions

Interface with key individuals representing business, operations, and technology vendors to drive system requirements to the appropriate level of detail

Accurately analyze critical details of business issues and opportunities to understand and define opportunities where information solutions can be implemented to mitigate business challenges

Provide technical advice to business stakeholders to translate business requirements into application features and technical functionality and to advise on the feasibility of their requests

Implement technical solutions including performing system configuration, building Interfaces, and working closely with system developers to deliver programming solutions

Reviews technical designs, documents, and deliverables by vendors to ensure they meet business expectations and address technical solutions throughout the design, testing and implementation stages

Provides user support and training to subject matter experts on deployed functionalities and solutions.

Prepares change notices to inform vendors of required changes on applicable applications based on agreed upon technical solutions

Contribute to monitoring of project success criteria based on predefined metrics and criteria through post-implementation to ensure business case realization

Create and maintain system context diagram and process maps; capturing flows of information between systems and typical customer flows

Education / Experience / Skills

Bachelor's Degree in Computer Science/Technology, diploma or equivalent industry experience

5+ years experience with business systems analysis, requirements authoring and hands on application support in large enterprise environments

Experience with bar coding and RFID applications, MES, GPS technology, industrial devices and printers will be highly desirable

Experience in hardware and/or software development life cycles with a focus on integration of hardware devices and software systems in a manufacturing setting

Experience working with Microsoft SQL server 2014 to 2019, Oracle database experience an asset

Experience in configuring and supporting applications in Microsoft windows server environments, familiarity with Linux an asset

Capable of understanding customer requirements and leading teams to develop, present and deploy solutions based on those requirements into manufacturing environments

Understands ITIL methodologies with a focus on IT service management and change management

Excellent written verbal and oral communication skills with a proven record in communicating with all levels of the organization

Clear understanding of emerging technologies and enhancements that will allow process improvements and enhanced business functionality

Ability to work effectively and adapt to shifting priorities as business needs and deadlines change

Manufacturing Application Business Analyst - West Fraser

Adding to job post as BA Manufacturing

Description

The primary responsibility of this position is to work with West Fraser North American divisions on the management of their product inventory systems and related processes.

What you will be expected to do:

Perform business requirements analysis related to manufacturing areas that include gathering, documenting, process mapping and analyzing of business requirements for technology solutions

Interface with key individuals representing business, operations, and technology vendors to drive system requirements to the appropriate level of detail

Accurately analyze critical details of business issues and opportunities to understand and define opportunities where information solutions can be implemented to mitigate business challenges

Provide technical advice to business stakeholders to translate business requirements into application features and technical functionality and to advise on the feasibility of their requests

Implement technical solutions including performing system configuration, building Interfaces, and working closely with system developers to deliver programming solutions

Reviews technical designs, documents, and deliverables by vendors to ensure they meet business expectations and address technical solutions throughout the design, testing and implementation stages

Provides user support and training to subject matter experts on deployed functionalities and solutions.

Prepares change notices to inform vendors of required changes on applicable applications based on agreed upon technical solutions

Contribute to monitoring of project success criteria based on predefined metrics and criteria through post-implementation to ensure business case realization

Create and maintain system context diagram and process maps; capturing flows of information between systems and typical customer flows

Qualifications you should have:

Post-Secondary degree in Computer Science/Technology, diploma or equivalent industry experience

5+ years’ experience with business systems analysis, requirements authoring and hands on application support in large enterprise environments

Experience with bar coding and RFID applications, MES, GPS technology, industrial devices and printers will be highly desirable

Experience in hardware and/or software development life cycles with a focus on integration of hardware devices and software systems in a manufacturing setting

Experience working with Microsoft SQL server 2014 to 2019, Oracle database experience an asset

Experience in configuring and supporting applications in Microsoft windows server environments, familiarity with Linux an asset

Capable of understanding customer requirements and leading teams to develop, present and deploy solutions based on those requirements into manufacturing environments

Understands ITIL methodologies with a focus on IT service management and change management

Excellent written verbal and oral communication skills with a proven record in communicating with all levels of the organization

Clear understanding of emerging technologies and enhancements that will allow process improvements and enhanced business functionality

Ability to work effectively and adapt to shifting priorities as business needs and deadlines change

Competencies that will be beneficial for you in this role:

Capture complex concepts in simple language that can be understood by both technical and lay persons.

Lead system changes with a focus on user acceptance and long-term maintenance sustainability.

Able to accurately capture end user requirements and pain points.

Able to work with many direct and in-direct teammates in order to co-ordinate change efforts and ensure alignment.

Use a diverse set of information to organize issues and requests in order to identify potential solutions to overcome obstacles or deliver improvements.

Turn complex ideas and processes into visual documents that convey the necessary information simply.

Our highly competitive compensation package and outstanding benefits include:

Benefits starting Day 1

Competitive starting pay

On-the-job training and a

A culture that strongly believes in promoting from within

Medical

Dental

401k with company matching & retirement contribution

Life Insurance

Disability Insurance

Paid vacations and holidays

Apply:

If you are ready to build your career in a company that thrives on growth, a safe work environment, rewarding work, challenge, and opportunity, come build your career with us at West Fraser:

We thank all candidates for their interest; however, only those selected for an interview will be contacted. Please apply through our online application process. Be sure to attach your resume to your online profile as resumes will not be accepted at the site. No phone inquiries, please.

West Fraser is a diversified wood products company producing lumber, OSB, LVL, MDF, plywood, pulp, newsprint, wood chips, and energy with over 60 facilities in Canada, the United States, and Europe. We are the largest lumber producer in North America, a leading global manufacturer of wood-based panels, and the world’s largest producer of oriented strand board (OSB).

We are a growing company, believe strongly in promoting from within, and pride ourselves on providing a challenging environment with continuous development. The successful candidate should be interested in future growth opportunities within the company

West Fraser believes inclusive, diverse teams build a more vibrant workforce, safer operations, and a stronger company overall. We strive to create workplaces and leadership teams that are reflective of the diverse communities we are a part of. We will not discriminate against any applicant for employment on the basis of race, gender, national origin, or any other protected legal characteristic.

West Fraser is an Equal Opportunity Employer M/F/V/D & Drug-Free Workplace