Senior Claims Analyst

Senior Claims Analyst

Singapore

We invent the new to help the world move forward. Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients’ potential, thereby fulfilling our own. Take it seriously. Make it fun. Know it matters.

DISCOVER your opportunity

· Proactive review, reconciliation, processing and adjustments of inwards reinsurance claims for all lines of business, promptly and equitably within the provisions of the reinsurance contracts and following internal claims guidelines and processes. From first loss advice through to loss reserving updates up to claim settlements; for non-proportional and proportional treaty and/or facultative reinsurance claims/programs.

· Check claims coverage, treaty/risk limits including performing technical claim coverage and validity analysis by reviewing loss advices, loss adjusters’ reports, treaty wordings/slips, endorsements, clauses etc.

· Check and process relevant claims data (incl. reinstatement premiums) reported by brokers and cedants, ensuring accuracy and integrity of the claim bookings in the proprietary Claims system and ensure authorization is obtained for all reserves and payments above authority limit.

· Cooperate closely with the Technical Accounting team in respect of payments and Proportional Treaty claims.

· Cooperate with and support/coach offshore Claims team in shared service centres.

· Ensure that required claims reports are provided and updates made when necessary, on timely basis. Present large loss analysis and updates to various stakeholders. Participate in large loss market calls/meetings.

· Provide value and insight to Managers, Underwriters and Actuaries in respect of claims issues, loss reporting and/or large loss information etc.

· Assist the Reinsurance Claims Manager in the collation of information, analysis of data, respond to queries raised by internal and/or external parties in a timely and accurate manner.

· Coordinate and manage communication with internal and external stakeholders (eg. cedants, brokers, underwriting, actuarial, senior management etc.), providing consistent high-quality claims services.

· Assist with or handle reports, reviews, projects, system testing etc as needed.

You will report to the Claims Manager Asia.

SHARE your talent

We’re looking for someone who has these abilities and skills:

· Bachelor degree (or equivalent), preferably in Law although Economics, Finance, Accounting or Business may be considered

· Solid 3 to 5 years of experience in technical Reinsurance Claims handling, seasoned in the handling of Insurance/Reinsurance claims (mainly P&C, Marine and Engineering)

· Analytical approach, diligent and accurate working style, flair for numbers, excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data entry and claim data output

· Proactive mind-set, willingness to work independently in an international, matrix organized, fast-paced and dynamic environment, demonstrating strong prioritization and time management skills and delivering against tight deadlines. Demonstrates a ‘can do’ attitude.

· Comfortable taking ownership for own work, identifying the need for action whilst working effectively within a team. Team player with good communication and interpersonal skills

· Be a strong collaborator. Establish and maintain productive and professional working relationships with peers, management and colleagues from other departments. Capable of working and collaborating with virtual teams

· Knowing what it takes to provide a consistently first class claims service towards internal and external stakeholders and clients

· Demonstrate the ability to implement consistent and effective processes

· Continuous Improvement Focused: Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills.

· Excellent verbal and written communication skills in English. Able to communicate and negotiate effectively with internal and external stakeholders at various levels of sophistication

· Advanced know how in the Microsoft suite of products

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe

Robust support for Flexible Working Arrangements

Enhanced family friendly leave benefits

Named to the Diversity Best Practices Index

Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.

Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.

Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.

AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

For more information, please see axaxl.com/sustainability

Schedule: Full-time