Product Manager

Job Description

Computercraft is looking for a dynamic Product Manager to join a team that helps develop and manage cutting-edge digital products at the National Center for Biotechnology Information (NCBI), part of the National Library of Medicine (NLM) at the National Institutes of Health (NIH). These digital products are the preeminent, open-source tools and technologies used worldwide to contribute to scientific research and discovery, facilitate the work of clinicians, and improve human health. Working on NCBI products, these Product Managers can help to accelerate the development of cures for diseases like COVID-19. This role can be fully remote (in the continental U.S.).

As Product Manager, you will work at the center of decision-makers, users, and a cross-functional team of scientists and programmers, driving the creation of prominent technology products. You will identify user personas, define and discover their needs, and work closely with technical teams to develop products and features to meet them. Specifically, the position will support a set of related tools, SciENcv, MyBibliography, and MyNCBI. SciENcv is used by researchers to assemble the professional information needed for participation in federally funded research, MyBibliography is used to save citations and manage peer-reviewed article compliance with the NIH Public Access Policy, and MyNCBI retains user information and database preferences providing customized services for many NCBI databases (e.g., searches, display formats, filtering options).

NCBI has one of the top 400 most visited websites worldwide, and its wide range of applications serve more users and more data than nearly any other U.S. Government agency. NCBI provides free access to petabytes of biomedical and genomic information, and scientists all over the world use its products.

Required Skills/Experience

At least 5 years of experience as a product manager in an agile environment, bringing public-facing web, data, and cloud products to market

Demonstrated, hands-on experience delivering real products and features as part of or leading one or more Scrum teams, either as product manager, product owner or Scrum master

Experience as a coach or evangelist for agile transformation

Experience working on large and cross-functional projects in a complex, policy-driven environment

Experience gathering data through user research (establishing KPIs, using Google Analytics, performing usability testing), analyzing data, and applying findings in decision making

Excellent project management, communications, and consensus-building skills

Ability to balance multiple goals and deadlines under resource constraints

Ability to incorporate and diplomatically resolve conflicting directions from multiple management, user, and technical stakeholders

Knowledge of the technical software development process and tools, including Jira and GitHub

Ability to serve as a “technical translator” for how complex projects translate to business and user value

Experience engaging closely with engineering teams to help determine the best technical implementation methods to achieve customer and business objectives

The technical depth to communicate with, understand, and earn the respect of world-class engineers and data scientists

Desired Skills/Experience

Expertise in UI/UX and user-centered design

Ability to understand and analyze data pipelines, algorithms, and automated systems

Experience in Cloud platforms (e.g., GCP, AWS)

Familiarity with public health, biological sciences, molecular biology, or genetic variation

Formal training in computer engineering, software development, or computer science or equivalent hands-on experience

Prior product management experience in the biological sciences, particularly molecular biology or bioinformatics

Demonstrated active involvement in online bioinformatics community forums (e.g., BioStars, SeqAnswers)

Experience with data visualization, accessibility, Search Engine Optimization, and software QA/testing The compensation for this position will be based on the experience of the successful candidate. The expected pay range for this position is $115,000 to $165,000.

Computercraft offers an excellent benefits package that includes health, dental, vision, and disability and life insurance; a 401(k) plan with matching; paid leave starting at 128 hours/year for the first 3 years of employment; and 11 paid holidays. We also offer the opportunity for a positive work–life balance with a standard 40-hour work week and the chance to work alongside a team of highly accomplished professionals.

To learn about other Computercraft job opportunities, please visit the Careers section of our website:

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