If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.
Everyone is focused on serving the customer and we do that by collaborating and supporting each other
Associates look forward to coming to work each day
Every associate matters and makes a difference
It is truly a culture like no other — We hope you will join our team! Find out more about the available position below.
Relocation may be provided*
Want to make an impact in the lives of patients and their families! We are committed to bettering the human condition and are passionate about making a difference. If this aligns with your life's mission, and you are skilled at servicing medical equipment in a clinical setting, consider joining our team.
Our team of dedicated technicians and engineers make a positive impact every day by:
Servicing complex medical equipment and life-saving medical devices
Partnering with clinical professionals on the proper use of medical equipment
Securing patient information through the utilization of advanced systems technologies
TRIMEDX is an established organization created on the principle of supporting hospital medical equipment service centers with excellence. Today, TRIMEDX is the largest independent medical equipment service provider with locations in over 40 states and 3,000+ employees. We share in a common purpose of serving customers, patients, communities and each other with equal measures of caring and performance.
TRIMEDX Offers:
Tuition reimbursement
Ongoing training and education
Growth and promotional opportunities
Comprehensive benefits package including medical, dental, vision, 401K
Job opportunities available on a national level
International volunteer opportunities through the TRIMEDX Foundation
What We Are Looking For:
(Don’t meet all of the expectations below? Please, still considering applying as we will consider your skills and experiences for other roles in the organization)
The Senior Technician guides and directs the clinical equipment program in a single hospital and/or multiple sites. The role directs the work of technicians in assigned locations while working under the supervision of the Site Manager or Senior Site Manager. This role installs, inspects, troubleshoots, repairs, calibrates, and verifies the performance of highly complex biomedical equipment and systems, independent of technical supervision. The individual should be competent in the use of all applicable test equipment and tools required in the performance of duties. The associate in this role is fully capable of educating others including clinical staff related to the technical integration of medical systems. The Senior Technician provides assistance with managing daily operations of the team, including scheduling staff schedules, scheduled equipment maintenance and project implementation.
Technical Service
Perform preventative maintenance (PM), performance verifications (PV), electrical safety inspections (ESI) and operation verification procedures (OVP) on highly complex and intricate biomedical equipment
Repair, install and calibrate highly complex and intricate biomedical equipment
Inform departments of the status of repairs, scheduled inspections and unusual equipment situation.
Identify in-source opportunities and address any customer concerns
Work with, direct and document the activities of subcontractors, vendors and outside service technicians to ensure proper service delivery
Maintain biomedical expertise through ongoing training and education
Lead service operations and special projects as assigned
Travel to sites and\or work with other Central Office associates as necessary for the collection and analysis of information and\or data pertaining to any special assignments
Capable of serving as a technical resource to the department as a trainer to junior and mid-level technicians and coordinating cross-training/technician development across the department
Utilizes policies/process as a guide in day to day activities. Seeks approval for activities outside of policies/process
Support and make recommendations on continuous improvement initiatives and work with leadership to implement identified corrective actions
Regulatory Compliance
Lead by example in documentation of work performed, quality/thorough notes, accuracy and timeliness of work order completion
Assist with work order pending approval process
Ensure the accuracy and integrity of the equipment database to include but not limited to the inventory, preventative maintenance (PM) schedules, nomenclature and service history
Adhere to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures
Responsible for ensuring all service documentation is complete, timely, and accurate
Ensure the timely approval of site work orders with the goal of maintaining a zero balance at the end of each month
Submit regulatory requests when needed
Account Relationship Management
Build and maintain customer relationships in the departments
Discuss equipment status and functionality with clinicians
Adheres to the Mission, Vision, and Values of the organization(s) served
Regular interaction with external customers and end users (technologist, nurses, technicians) to resolve issues
Inventory
Perform periodic inspections of current inventory status
Verify the completion of security analysis for new customer equipment
Performs performance verification (PV) to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, loaner equipment in addition to permanently assigned equipment inventory and conduct audits reassuring temporary devices are dispositioned timely
Manages inventory validation process, developing a plan of action to reassuring monthly goal is achieved
Perform rounding in departments to verify accuracy of inventory
Education and Work Experience
Associates degree in electronics, related technical discipline or equivalent military training preferred
Technical Certification such as A+, CBET, CRES or CLES preferred
Minimum 5 years’ experience working with biomedical equipment in a clinical engineering environment
Must have CE experience and knowledge and an ability to influence others
Knowledge
Complex computer skills required, including the ability to administrate a system, interpret error codes, defragment hard-drives, replace power supplies, interpret computer codes and apply networking concepts
Advanced knowledge of Microsoft Office applications required
Ability to integrate information from a variety of sources
Ability to lead, mentor, and influence clinical engineering staff
Excellent interpersonal and customer service skills
Strong written, verbal and presentation communication skills. Possess strong leadership, organizational, and time management skills in effort to make effective decisions
Occasionally required to bend, crouch, climb, balance or otherwise maneuver body to perform equipment and/or environment of care inspections
At TRIMEDX, we support and protect a culture where diversity, equity and inclusion are the foundation. We know it is our uniqueness and experiences that make a difference, drive innovation and create shared success. We create an inclusive workplace by actively seeking diversity, creating inclusion and driving equity and engagement.
We embrace people’s differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.
Visit our website to view our full Diversity, Equity and Inclusion statement, along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter.
TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace.
Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.
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