Credit & Collections Associate

Job Description

Company Description

KSI Auto Parts is a top supplier of aftermarket collision parts for over 30 years, offering exceptional service and top-quality products to customers nationwide. We're committed to creating a diverse and supportive work environment for our employees by providing competitive compensation, benefits packages, and providing opportunities for professional growth within the company. Apply to join the KSI team today!Job Description

KSI Auto Parts is seeking a highly motivated Credit & Collections Associate to join our team. The successful candidate will be responsible for facilitating and negotiating customer payments, including full payments, payment arrangements, resolving overdue bills, etc.; conducting investigations into accounts as needed; and providing exceptional customer service to our clients in the automotive collision repair industry.

Position Responsibilities:

Facilitate customer payments via phone and mail channels.

Skillfully negotiate immediate full payments, payment arrangements, and customized payment plans as necessary.

Utilize various computer programs for accurate reporting and tracking.

Leverage analytical skills and problem-solving abilities to investigate and/or resolve past-due payments and delinquent accounts efficiently, maintaining timely resolutions.

Demonstrate a basic understanding of accounting principles, including debits and credits. Qualifications

Prior experience in accounting/collections is preferred

A basic understanding of accounting principles

Strong computer skills and a proficiency in Microsoft Office Suite, especially Excel

Strong attention to detail and ability to multitask

Excellent communication skills and ability to provide exceptional customer service

Additional Information

Compensation: $21-22/hr. based on experience

Benefits:

KSI Auto Parts offers a comprehensive benefits package to eligible employees. This includes 10 days of paid time off (PTO), health, dental, and vision insurance, 8 paid holidays, a generous matching 401K plan, and supplemental insurance. Employees also have access to discounts through healthcare and payroll providers.

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PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee frequently is required to sit and is occasionally required to stand and walk. Specific vision abilities required by this job include close vision.

EEO KSI Auto Parts provides equal employment opportunities to qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other status protected by applicable federal, state or local law. All your information will be kept confidential according to EEO guidelines.

E-VERIFY KSI Auto Parts and its subsidiaries use E-verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States. For more information, please go to or view the poster at

You can read more about us on our Company Page or follow us on Facebook, Instagram, & LinkedIn.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee frequently is required to sit and is occasionally required to stand and walk. Specific vision abilities required by this job include close vision.

EEO KSI Auto Parts provides equal employment opportunities to qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other status protected by applicable federal, state or local law. All your information will be kept confidential according to EEO guidelines.

E-VERIFY KSI Auto Parts and its subsidiaries use E-verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States. For more information, please go to or view the poster at

You can read more about us on our Company Page or follow us on Facebook, Instagram, & LinkedIn.