Business Office Manager

Job Description

Spring Arbor Cottage of Richmond is looking for an experienced Business Office Manager to join our team! The Business Office Manager is an essential part of the leadership team and success of the community. The BOM is responsible for maintaining all business operations of the community, including administration, accounting, and human resources duties. This integral role is also responsible for fostering an environment of respect, inclusion and open communication with team members, residents, and family members. The ideal candidate will be organized, love seniors and have excellent time management skills.

WHAT WE OFFER!

Competitive pay

Medical, Vision & Dental Coverage - Full Time Team Members & families

One Free Meal Per Shift

Birthday Celebration – Paid Day Off – Full and Part Time Team Members

Paid Time Off (Vacation, Sick and Holidays) for Full Time Team Members

401(k) Retirement with immediate vesting!

Educational Reimbursement

WHAT YOU WILL DO!

Assist Executive Director with marketing strategies and telephone and walk-in inquiries

Supervise receptionists

Maintain and audit all financial records and accounts receivable software/records

Manage and minimize the community’s accounts receivable

Bill and audit monthly charges to residents/residents’ families

Oversee petty cash and resident funds

Complete all bank transactions in a timely manner

Reconcile the community’s corporate credit card monthly

Track expenses authorized by the community

Review and code invoices for payment

Serve as Human Resources liaison coordinating new hires, terminations, personnel changes, etc.

Manage workers' compensation claims; collect information, interact with injured team member, notify worker’s compensation carrier and collaborate with carrier to monitor lost time and medical treatment

Communicate and assist team members with enrollment in benefits when eligible

Oversee, coordinate, complete and submit bi-weekly payroll; ensure accuracy

Create and maintain confidential team member files

Maintain required OSHA logs

Prepares, reviews, and submits necessary documentation for resident move-ins, move-outs, transfers and ancillary charges

Create and maintain confidential business files for residents in accordance with community policy and HIPAA guidelines

WHO WE WANT!

High School diploma or equivalent required

Some college preferred

Minimum of 3 years of experience preferred

Possess strong organizational skills, detail oriented with the ability to multitask and meet deadlines

Valid driver’s license and safe driving record

Experience using basic math skills and accounting principles in a work environment

Proficient in Microsoft Office

Knowledge of Accounting and Human Resources Software

Knowledge of effective supervisory and management practices, techniques, and methods

WHO WE ARE!

Just as a family makes a house a home, our family of dedicated professionals makes Spring Arbor a place where our residents feel loved, like an extension of the family. Spring Arbor has continued to build on its successes, owning and operating senior living communities across multiple states, providing exceptional care and services to our residents. From residential Assisted Living to Memory Care, our team nurtures each resident's independence by promoting dignity and choice in a setting of compassionate care. Join our team and work with us here. You’ll love it! To learn more about our organization, please visit

Spring Arbor Senior Living is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.