Part Time Trainer/Course Developer

Position Description :

Serco has an outstanding opportunity for a Part-Time Trainer/Course Developer to deliver instructor-led training to staff for a federal agency that is headquartered in Washington, DC. This is a hybrid position that may require occasional onsite support in Washington, DC. Only applicants who are US Citizens residing in the National Capital Region will be considered.

In this role, you will

Assist with curriculum development and the development and or revision of training materials

Assist with leading training courses on Microsoft Office Suite products (ie: Word, PowerPoint, SharePoint, Excel)

Translate doctrine into user documentation including: user guides, participant manuals, instructor manuals, quick reference cards, job aids, and desk references, etc.

Be familiar with instructional design concepts, practices, and procedures

Rely on experience and judgment to plan, accomplish goals, and improve processes

Qualifications:

To be successful in this role, you will have

US Citizenship

High School or equivant education

Ability to pass agency background check

Minimum 4 years of recent experienceproducing technical documentation of user guides, participant manuals, quick reference cards, job aids, etc.

delivering virtual training via MS Teams and Zoom

conducting training on MS Office 365 (Word, Excel, PowerPoint, and SharePoint) software applications

applying formal instructional design methodologies to curriculum and development tasks

Excellent customer relations and professional interpersonal communication

Ability to travel up to 10% (infrequent)

Ability to work from the Washington, DC headquarters on occasion

Even better with:

Designing and/or developing training materials using MS Word Templates

Knowledge of Web Based Development (Adobe Captivate)

Knowledge of the fundamentals of MS Access

Company Overview :

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: . If you require an accommodation with the application process please email: or call the HR Service Desk at (phone number removed), option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our .

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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