Warehouse and Logistics Manager

Job Title

Warehouse and Logistics Manager

Job Description

Job Summary:

Responsible for the performance of warehousing and transportation activities. This role focuses on inventory control, stock inbound/outbound, last mile, DEFOA return and on time delivery to customer - delivering goods in good quality to the customers at the right time and place within agreed budget.

Your role:

Responsible for Health Systems, Customer Service and Personal Health warehousing.

Manage and measure performance (KPI) of 3PL providers, and warehouse operations through performance reviews cadence.

Verify and approve invoices from logistics and warehouse vendors.

Responsible for PO compliance of all IWD transactions.

Collaborate with Sales Operations to ensure accuracy of IWD in quotation to customers.

Collaborate with Project Manager on additional IWD cost request.

Ensure cost are correctly charged to project or business cost center.

Submit Internal Control self-assessment on Supply Chain Security Risk and Inventory based on the required frequency (monthly, quarterly, yearly)

Work with Q&R on warehouse related audit – GDPMD, ISO13485, Internal Quality (L1/L2) etc.

Act as ship hold executor for inventory within warehouse.

Manage on-time DEFOA return.

Shipment tracking with PCT and GBS OM to ensure on time arrival.

Stock write-off/scrap.

On Time delivery (in full) to customer/site.

Assist and lead in custom audits whenever required.

Actively participate in LEAN logistics and warehouse projects.

Logistics and Last Mile Delivery

Accountable for all Last Mile Providers (LMP) activities and services within the district and maintain valid Service Level Agreement, in collaboration with procurement and physical distribution.

Manage bonded and/or non-bonded, inflow and outflow shipments.

Interface to GBS OM and PCT on logistics documentations, inbound status, outbound arrangements and backorders.

Responsible for on time delivery to customer/site.

Point of contact for demo movement request.

Submission of document or application related to local district regulations.

Inventory Management

Accountable for all inventory control within district - commercial equipment, demo equipment and 3rd parties (3pp).

Commercial and Demo Inventory management (aged and non-aged) including 3rd party (3pp) products.

Monthly inventory reconciliation through cycle count.

Link up with Business Managers to sell thru demo inventory before 2 years.

Cadence with Project Managers to address aged commercial inventory.

Warehouse Management

Adherence to Philips inbound, pick & pack and outbound process.

Conduct cycle count and stock accuracy analysis based on established frequency.

Plan and lead stock take. Publish report to Finance.

Lead and manage a team of warehouse operators.

You're the right fit if:

A Bachelor or Master level and experience in Warehouse & Logistics.

Strong Analytic skills, strong communication & project management.

Experience with working in an international working environment.

Continuous Improvement mindset and preferably experience in applying LEAN.

Work through others, develop and execute collaborative programs and solutions to identified problems.

Experience managing 3rd party vendors or have worked at 3rd party logistic provider with a focus on customer order outbound process & transportation management.

Experience in Service Logistics and Trade Compliancy Regulations (Customs, Export Control, Dangerous Goods, Supply Chain Security).

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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