Printer Service Technician

Job Description

Why Work Here?

“Competitive compensation and lots of room to grow.”

Printer Service Tech

As the on-site technical expert, you will have superb technical experience in servicing and repairing print equipment. You will be energized by learning and sharing new information and have patience and compassion for end-users who seek your experience and talent to perform their jobs.

Responsibilities:

· Respond in timely manner to technical service calls to meet the service level agreement and can produce results and provide exceptional customer service under pressure and with professionalism

· Support your supervisor’s supply chain and device inventory control

· Review and maintain manufacturers’ schematics and service manuals for all assigned

· Complete preventative maintenance and repair records and maintain backup device inventory

Qualifications:

· Demonstrated hands-on technical experience in diagnosing and repairing a wide range of print equipment Superb technical skills with the ability to tear-down and rebuild print equipment

· Multiple years’ experience in the print service industry with strong knowledge of network

· Exceptional customer service, organizational and time management skillsCompany Description

What EPM offers is true technology management solutions. We assess client needs and craft one-of-a-kind solutions to meet them. EPM’s remarkable technology management solutions help improve performance and profitability while minimizing waste and hassle.