Hot & Cold Service Technicans

Job Description

Service Technicians // Hot & Cold Service Technicians

The ideal candidate typically has both Commercial Refrigeration Experience (Walk-In Coolers/Freezers, Reach-In Coolers/Freezers, Ice Machines, Parallel Rack Systems (not required), etc.), Commercial Kitchen Repair Experience (Gas Ovens, Fryers, Boilers, Dish machines, etc.) or preferably a combination of both. In markets where the need for technicians is critical, the company will consider candidates who have experience in Commercial or Residential HVAC service/repair. Please note, all candidates for Service Technician roles should have their Universal EPA license -- unless they have significant Commercial Kitchen Hot-side Repair experience.

Technician Pay: $32-45/hr ($67,000-$94,000/year) + Potential Bonus Dependent on Market

Schedule: Exact hours differ by market, 7:00am-4:00pm is typical. Rotational on-call. Occasional overnight travel may be necessary, depending on a candidate's market.

Experience Required: Employer is looking for 3-5 years of technical experience with refrigeration, troubleshooting, appliance repair, kitchen equipment, Commercial HVAC service. EPA Universal (or EPA I & II) and/or CFESA certification preferred.

Background Check: Yes

Drug Test: Yes -- controlled substances only

Driving Record/MVR Check: Yes

Responsibilities:

Troubleshoots and repairs commercial kitchen and refrigeration equipment.

Inspects the commercial kitchen and refrigeration equipment and their related components to ensure safe operation.

Communicates with customer and branch staff regarding status of repairs to ensure schedule is maintained and delays are properly communicated with customers.

Completes service tickets according to procedures.

Tracks truck stock to ensure needed parts are stocked on vehicle.

Sustains service vehicle, tools, and uniforms to company standards.

Sets a positive example for less experienced and/or new technicians by being a Company advocate.

Follows all company policies and procedures, particularly regarding safety.

Qualifications:

Valid driver's license and acceptable driving record

3-5 years of related experience

Superb customer service skills

Dependable and able to work independently.

Standard computer skills

Own industrys standard hand tools

Ability to travel extensively within the region.

Ability to work some nights, weekend, and holidays for on-call rotation with your department (frequency varies with department size)

Mechanically inclined with a hunger to learn new techniques and approaches.

Universal EPA certification preferred.

Benefits Include:

On demand training and full trouble shooting support.

Company sponsored and manufacturers training.

Company uniforms, phone, vehicle, and gas card

Medical, vision, and dental insurance and short-term disability plans

Company paid long term disability and life insurance.

Paid time off and paid holidays