Host Family Coordinator Summer

We are looking for a dynamic person with drive and enthusiasm to recruit local hosts to accommodate international students. Reporting to the Host Family Manager you will work together with the Host Family team ensuring that homestay visits and homestay recruitment are running well.

Ensuring a high level of standard of homestay accommodation through excellent customer service in a fast paced environment will be one of your highest priorities. You will have the ability to build strong relationships with homestay hosts and ensuring quality of our accommodation provision will be a key part of the role.

Our requirements

Outstanding communication and interpersonal skills

Highly developed customer service focus and a positive attitude

Target driven, excellent organisational skills

Leadership experience/potential

Appreciation of international cultures

Creative problem solving and the ability to remain calm under pressure

Attention to detail

Complete fluency in English and fluency in Maltese is considered as a strong asset

Clean Driving Licence

Responsibilities

Reporting to the Host Family Manager, you will be responsible for recruiting host families in accordance with EF policy

Follow host family recruitment plan

Telemarketing, customer care representative for Host Family phone calls and enquiries

Work off-site for promotional recruitment street actions, events, fairs and leafleting

Ensure all enquiries from prospective hosts are promptly followed up on

Visit prospective hosts to determine their suitability and complete visit forms with great attention to detail (whilst complying to accreditations and local authorities)

Ensure all hosts’ questions are answered and they are given appropriate documentation

Track weekly recruitment statistics, with Accommodation Manager and School Director

Ensure a high level of customer support service to host families and international students

Processes & maintains homestay provider records

Shares emergency on call duties with other school staff

About EF Education First

At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.

When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.

Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at