Bartender

Job Description

TGI FRIDAYS // Store # 2036

12281 Tech Road

Silver Spring, MD 20904

Role Purpose

Mixes and serves alcoholic and non-alcoholic drinks to Guests of bar and service bar following standard recipes and the company’s alcoholic beverage policies; merchandises drinks; and is attentive to Guests, making them feel welcome, at all times.

Key Responsibilities and Accountabilities

ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger.

Maintains a warm, welcoming, “Corner Bar” atmosphere

Properly and promptly prepare, garnish, and serve drinks to Guests

Provides a personal touch to repeat guests such as learning names and favorite drinks

Coordinate food orders from Guests seated in the bar area with the kitchen

Learn the menu and make recommendations when appropriate

Upsells Guests on food or drink items where appropriate

Keeps a clean, organized bar area

Accurately rings up all orders in the POS system

Following all relevant brand standards for service

Qualification Requirements

Must be dressed neatly and well groomed in company approved uniform at all times

Must be able to operate P.O.S. system, make change correctly and make credit card transactions

Must be able to calmly respond to angry Guests and notify a Manager

Must be able to pass bar validation

Must be able to respond clearly to Guests’ requests

Must be able to hear well amongst loud background noise

Must be able to frequently lift 30 lb. cases and carry short distances, up or down stairs

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