Self Sufficiency Coordinator

Job Description

Salary: $20.77/Hour

Title: Self-Sufficiency Coordinator (SSC) - Empowerment Services

Classification: Non-Exempt

Reports to: Program Manager of Empowerment Services

Job Summary: The SSC will support the transition of program participants as they address identified barriers to self-sufficiency. Utilizing a case management model, the SSC will maintain a positive and productive relationship with the client base to coach, mentor, and facilitate activities that meet the Individual Employment Plan (IEP) and Department need.

Job Responsibilities:

Lead intake and assessment phases, including ensuring the program participants cooperation with the complete employment-centered case management process.

Maintain contact with participants through weekly appointments and engagement activities to track their progress to interview/ job readiness status

Facilitates the individual’s involvement with the creation and implementation of an Individual Employment Plan (IEP), including coaching individuals on meeting career/ employment goals, managing expectations, program performance and emerging opportunities.

Inputs and maintains accurate up-to-date individual activity/data into the tracking system designated by the agency.

Creates and maintains individual files per assigned case load.

Facilitates group sessions and workshops to build employment readiness skills

Distributes attendance stipends and retention incentives to program participants

Prepares and submits assigned weekly, monthly, and quarterly reports.

Facilitates referrals for individuals to internal and external resources as needed.

Occasional travel off-site to support training or other outreach engagement activities

Seeks out recruitment opportunities and works with colleagues to build a calendar of recruitment events

Represents the Agency at internal and external outreach events and recruiting activities

Using motivational interviewing and trauma informed care techniques as appropriate to help guide program participants to goal achievement

Other duties as assigned.

Working Conditions and Physical Requirements:

Standard office environment. Requires ability to operate telephone and personal computer for extended periods of time. Occasional travel, sometimes overnight.

Competencies and Knowledge, Skills, and Abilities:

Integrity and Trust

Action Oriented

Results Driven

Interpersonal Savvy

Empathic

Professional

Critical Thinking

Time Management

Public Speaking

Decision Quality

Problem Solving

Team Player

Systems-Oriented

Customer Service

Innovation

Adaptability

Verbal, Written Communication Skills

Technical Skills (e.g., Microsoft Office or similar applications)

Education and Qualifications:

Associate Degree in Social Work or related field or equivalent knowledge/experience.

Up to two 2 -years relevant documented volunteer or work experience with coordinating client supportive services.

Demonstrated knowledge of working with vulnerable or underserved populations.

Knowledge of community-based resources.

Knowledge of 21st century career skills and workforce development strategies.

Knowledge of developing teaching aids, instructional tools, or demonstrations.

Knowledge of independent living skills and work standards.

Knowledge of client services, coaching and training practices.

Knowledge of practices in serving and working with hard-to-place individuals.

Willingness to receive professional development and training at the agency’s discretion.

Equal Opportunity Statement:

IMPACT Community Action recognizes that a diverse workforce enhances the organization in many ways. We are committed to providing equal employment opportunities that foster diversity and meaningful experiences.