Call Center Agent

Job Description

Experience Call Center Representative $20/hour

Responsibilities include but are not limited to:

Take customer calls and provide accurate, satisfactory answers to their queries and concerns

De-escalate situations involving dissatisfied customers, offering patient assistance and support

Call clients and customers to inform them about the company's new products, services, and policies

Guide callers through troubleshooting, navigating the company site, or using the products or services

Review customer or client accounts, providing updates and information about billing, shipping, warranties, and other account items

Collaborate with other call center professionals to improve customer service

Help to train new employees and inform them about the company's customer management policies

Requirements:

-Ability to multi-task

-Excellent customer service

- Telephone etiquette

- Attention to detail

-Ability to troubleshootCompany Description

Labor Solutions Professional is a leader in the professional, temporary, and direct hire industry. Our clients range from individual entrepreneurs to large corporations, and while we are big enough to serve Fortune 100 companies, we are small enough to stay nimble in an always-changing market.

Thank you!