District Manager - Dunkin Oxford

We are looking for a District Manager to help manage Dunkin' locations ( up to 4)

A District Manager is responsible for providing strong, positive leadership to his/her team to deliver great operational results, meet all company's objectives, build a strong bench of people and, demonstrate the ability to lead others. They are responsible for the overall operation of the restaurant according to Dunkin’ Donuts standards, and franchisee standards. Our company has a great leadership team to help you support in this new role and has had a stunning performance for the past two years on all operational metrics. You will be part of a winning culture and store that has Steller performance in place already.

Benefits:

Competitive pay

Free Meal

Empowerment to manage others

Ability to participate in Health Plan

Fun Working environment

Vacation/ Sick pays

Excellent Bonus Plan

Growth Ability to become Multi-Unit

Auto Allowance

Competencies:

Great Focus:

Understands and exceeds guest expectations, needs, and requirements

Develops and maintains guest

Displays a sense of urgency with guests

Seeks ways to improve guest satisfaction; asks questions, commits to follow-through

Resolves guest concerns by following Brand recommended guest recovery process

Passion for:

Sets and maintains high standards for self and others and act as a role model

Consistently meets or exceeds goals

Contributes to the overall team performance; understands how his/her role relates to others

Sets prioritize and maintain focus on important goals

Establish goals and deliver results

Seeks ideas and best practices from other individuals

Problem Solving and Decision Making:

Identifies and resolves issues and problems

Uses information at hand to make decisions and solve problems; includes others when necessary

Identifies the root cause of a problem and implements a solution to prevent it from occurring

Empowers others to make decisions and resolve issues

Interpersonal Relationships & Influence:

Develops and maintains relationships with the team

Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments

Encourages collaboration

Leads others; negotiates and takes effective action

Building Effective Teams

Identifies and communicates team goals

Monitors progress, measures results, and holds others accountable

Creates strong morale and engagement within the team

Accepts responsibilities for personal and team commitments

Recognizes and rewards employee’s strengths, accomplishments, and development

Listens to others seeks mutual understanding and welcomes sharing of information, ideas, and resources

Conflict Management

Seeks to understand conflict through active listening

Recognizes conflicts as an opportunity to learn and improve

Resolves situations using facts involved, ensuring consistency with policies and procedures

Escalates issues as appropriate

Good to have:

Restaurant, retail, or supervisory experience

Ability to work early morning from 6 am

Ability to work 50 hrs per week

Digital Technology skills to operate the back-office system

Responsibilities:

Team Environment:

Hire, train, Retain and, develop Managers

Communicate job expectations to their Managers

Plan, monitor, appraise and review their Managers'’ job performance

Provide coaching and feedback; disciplines when appropriate

Operational Excellence:

Create and maintain a guest-first culture in the restaurant

Ensure all shifts are appropriately staffed to achieve guest service goals

Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines

Ensure Brand standards and systems are executed

Manage Donut orders with Kitchen and submit all food orders and make weekly schedules

Ensure online training is completed for new hire

Deliver speed in d/thru as role play for other employees in-store.

Profitability:

Control costs to help maximize profitability

Execute all in-restaurant marketing promotions in a timely manner

Execute new product roll-outs including team training, marketing, and sampling

Set sales goals and track results

We have a strong bonus plan that allows you additional earnings up to $10,000 per year

Anju Donuts is a fun place to work, where you will enjoy and learn lots of great things that helps further build your career while giving you a wonderful experience of filling up positivity and Energy in our guests with our delicious beverage selections. I want to thank you for choosing Anju Donuts as your place of employment, while you have many other choices, you choose us. Throughout your journey, we will ensure you have clear communication of the expectation, provided you with proper training so you’re successful in your role and, be thankful for your services. We have few non negotiables that makes us a choice for our guests in the community and they are: Hospitality (Be friendly to guest), Fast Service (we understand guest are in rush and we value their time by providing fast service), Quality drinks and food (we use Dunkin buildout process to provide consistent quality drinks and food at all times), Clean Restaurant (we keep it clean just as we keep our home cleans when guests are visiting ). Please feel free to discuss any questions you have with your manager, and if at anytime you feel there is need to speak with someone else in Management, you can always email me at: I always value your feedback.