Cargo Claims Manager

Central Transport, LLC, is a leader in LTL (less-than-truckload) transportation for more than 90 years is currently seeking a Claims Manager at our Corporate Office in Warren, MI. We are in search of an experienced, computer savvy individual who is ready to take the next step in their career. This role is a critical position to managing the Claims department which analyzes various types of freight, handling missing and oversized shipments, and customer perception of our organization.

Please note that this is an IN-PERSON role, located at our company headquarters in Warren, MI.

As a Claims Manager, you must have leadership experience and be able to work on site each day (Monday – Friday). Our managers have superior computer and ‘people’ skills and are able to handle a variety of scenarios with the ability to think on their feet. This is a tremendous managerial opportunity for experienced professionals looking for full time employment with a fiscally responsible, technologically superior, international transportation and logistics provider who continues to grow. If you enjoy an energetic, team-oriented environment and would like the chance to be a part of a fast-paced, top performing company, we want to hear from you!

Job Responsibilities:

Manage claims email queue and distribution of cargo claims workload

Review and approve all claims > $100

Resolve escalated claim disputes and aging claims

Represent CT in all cargo claim legal disputes

Address errors causing cargo claims and initiate corrective action

Analyze claims data, identify high volume claim customers/areas, and initiate corrective action

The ideal candidate will possess the following:

3 or more years of LTL Operations experience

Assertive personality

Knowledge of NMFC and Tariffs

Strong leadership qualities

Excellent written and verbal communication skills

Problem solving ability

Benefits:

Medical/dental/vision insurance

401(k)

Paid vacation

Life Insurance

Collaborative environment

Opportunity for advancement