Receptionist, UCM Care Network

Join a world-class academic healthcare system, UChicago Medicine Care Network, as a Receptionist at our Tinley Park clinic.

The Receptionist, UCM Care Network, performs day-to-day administrative and general office duties including but not limited to scheduling appointments, answering telephones, and maintaining records and accounts.

Essential Job Functions

Answer and screens telephone calls in a courteous manner and record messages for physicians and other personnel.

Schedule patient appointments and procedures according to established policies and procedures.

Obtain accurate information from patients, ensure all registration forms are complete and collect patient and insurance payments.

Copy patient information and forward to requesting party after receiving appropriate consent to release medical records.

Welcomes and greets patients and visitors, assisting and directing appropriately while maintaining patient confidentiality.

Fulfills organizational responsibilities as assigned, including respecting/promoting patient rights, responding appropriately to emergency codes, sharing problems relating to patients and/or staff with immediate supervisor.

Required Qualifications

High school diploma or equivalent

Minimum of two years’ experience in a medical office or hospital setting

Familiarity with database entry and applications

Excellent interpersonal skills and demonstrated ability to work cooperatively in a team environment

Considerable skill in communicating verbally, in determining priorities and in organizing work

General working knowledge of PC

Preferred Qualifications

Associate or Bachelor’s degree

Computerized appointment scheduling experience

Position Details

Job Type/FTE: Full Time (1.0 FTE)

Shift: Day Shift

Unit/Department: Primary Care

CBA Code: Non-Union

Must comply with UCMC’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.