Certified Peer Specialist - Warm Line

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

Under the supervision of a licensed social worker a Certified Peer Support Specialist or Certified Family Peer Support Specialist uses their lived experience; in recovery from mental illness and/or substance use disorder; or as a primary caregiver raising a child who experiences emotional, behavioral, mental health and/or substance use challenges, to assist other individuals experiencing similar circumstances.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

Responds to provide outreach services to patients.

Provides crisis intervention services to patients experiencing distress.

May make referrals to appropriate community resources.

Follows up with patients and provides support as appropriate.

May facilitate peer support groups to encourage progress towards recovery goals.

Knowledge / Skills / Abilities

Ability to perform the essential functions of the job outlined above.

Strong organizational and follow through skills.

A certain degree of creativity and latitude is required.

Demonstrated human relations and effective verbal and written communication skills.

Ability to work in a multidisciplinary team and problem solve.

Must possess knowledge of community resources, discharge planning, and crisis counseling.

Demonstrate the knowledge of the principles of life span growth and development and the ability to assess data regarding the patient's status.

Good interpersonal skills to acquire the trust of patients and respond appropriately in a crisis situation.

Knowledge of HIPPA and ability to adhere to the requirements.

Qualifications

Qualifications

Required

Associate's degree or equivalent 2 years of experience or a year of college and one year related experience.

Certified Peer Specialist or Certified Family Peer Support License must be obtain within a year of hired.

Licenses Required

Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire.

One of the following

Certified Peer Specialist

Current Family Peer Support Specialist certification issued through the Utah Division of Substance Abuse and Mental Health (DSAMH)) * Additional license requirements as determined by the hiring department.

Qualifications (Preferred)

Preferred

Two to four years experience in field or related area.

Bi-lingual skills.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

This position involves intermediate work that may exert up to 50 pounds and may consistently require lifting, carrying, pushing, pulling or otherwise moving objects while providing patient care to those with psychiatric conditions.

Physical Requirements

Color Determination, Listening, Manual Dexterity, Near Vision, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Walking

Full-Time