Production Support Engineer
Description:
Job Title: Production Support Engineer Location: Detroit, MI Skills: ServiceNow, SQL, AWS.
Tools: Dynatrace, AppD, Splunk etc.
Job Description: Production support resolving incident tickets on a daily basis.
Work with Vendors for upgrade, issues, root cause analysis.
Process Automation and scripting activities Creating new dashboards and alerts through monitoring tools Deployment and support Problem management for repetitive issue