Workplace Operations Coordinator

ABOUT THE POSITION

The Workplace Operations Coordinator is responsible for day-to-day interactions with various employees, contractors, and vendors regarding facilities projects throughout the region. Within this fast-paced environment, this position must handle multiple service ticket requests and assignments and meet designated deadlines with great attention to detail and capital expenditure. Projects may also include coordinating minor construction, renovation, and preventative maintenance activities.

With this opportunity comes the responsibility of keeping our locations fully functional. It also requires providing the Workplace Operations Manager with input in the planning and design of preventative maintenance programs. This position requires exceptional communication and organizational skills, frequent travel, a flexible schedule, and the ability to work with a variety of internal and external stakeholders and suppliers.

Responsibilities

Act as primary contact for operational facility issues and requests

Conduct routine facility inspections to determine areas for service

Travel to offices within the region, occasionally require overnight stay

Coordinate and assist in departmental and employee moves

Provide hands-on support for basic maintenance

Engage approved vendors as needed to complete repairs for electrical, plumbing, HVAC and other mechanical systems

Engage necessary internal departments such as IT Services, Building Technologies, and Corporate Facilities

Ensure timely follow up and work order completion

Provide backup to manager for all sites as necessary

Perform other functions as assigned

Skills and Abilities

Ability to travel to various office locations as needed

Ability to work on a flexible schedule, including nights and weekends

Ability to prioritize and manage multi-functional tasks

Ability to work effectively under pressure, and against strict time constraints

Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions

Ability to read and interpret construction documents/proposals and build strong relationships with contractors/vendors

Knowledge of building systems (electrical, HVAC, plumbing, fire protection and security).

Excellent verbal, written and interpersonal communication skills

Team oriented with strong capability to work independently

Motivated to lead and mentor others

Qualifications

3-5 years experience in an office operations/facilities role

High School Diploma or GED

Valid driver’s license and reliable transportation for travel to regional offices as needed

We are VHB! We’re an inspired and innovative team of engineers, scientists, planners, and designers who partner with clients in the transportation, real estate, institutional, and energy industries, as well as federal, state, and local governments. Our work helps improve mobility, enhance communities, and contribute to economic vitality. We do this while balancing development and infrastructure needs with stewardship of our environment.

Our people make us great! VHB provides a differentiating employee experience, which includes:

Diverse and inclusive culture of collaboration and innovation

Opportunity to work on complex, transformational projects

Community and social responsibility as sustainable stewards

Focus on learning, development, and career growth

Best-in-class benefits, including flexible, hybrid workplace

We are consistently rated one of the top AEC firms to work for across our 30+ offices on the East Coast. We’re growing, and we hope you’ll join us!

VHB is a proud Affirmative Action and Equal Opportunity Employer. Since our founding, we have intentionally fostered a culture of diversity, equity, and inclusion—supported by deep-rooted core values, one of which is diversity. All individuals receive consideration for employment based on their qualifications without discrimination for race/ethnicity, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, pregnancy, marital status, or any other basis protected by law.

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Regular Full-Time