Job Description
Join our growing team! Oliver Companies, headquartered in Duluth, MN, is a leading property management company that has been operating since 1978. Through our history and strong values, we have become accomplished in hotel development and management. Our properties are located across the country and fly flags from Hilton, IHG, Choice, and Marriott.
Property Location:
Essential Duties and Responsibilities
Weekends and Holidays are required
Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly
Aides in preparations and sets tables in accordance with banquet event order prior to events
Provides beverage service during event
Assists in maintaining buffet stations throughout the event
Carries trays of plated meals to serve to guests
Attentively listens to guests and anticipates any additional needs or concerns
Responds to feedback from guests and staff regarding food quality and presentation
Maintains updated knowledge related to current menu options, preparation methods and techniques, and ingredients
Collects used dishes and glasses from tables and other public areas
Assists in monitoring and upholding policies and procedures for safety of guests and team members
Assists team members and other departments as needed to contribute to operational efficiency
Assists in maintaining cleanliness throughout the department
Performs additional responsibilities as assigned by leadership
Qualifications
Strong communication and interpersonal skills
Ability to handle stressful situations with poise and professionalism
Conduct work-related functions in a professional manner