Customer Excitement Agent

Job Description

Company Description

-Job Description

Sixt is looking for a Customer Excitement Ambassador to act as the face of the SIXT brand while promoting the company and showcasing our premium vehicles. We are looking for an enthusiastic, sales-driven, knowledgeable person to join our team!

What you will do:

Attract customers and promote walk-up business

Team-selling with Rental Agents by showcasing top vehicles

Serves as lobby host to customers by offering refreshments while qualifying customers in line

Engaging with the customers between rental and key handout

Overseeing customer education on EV offerings

Ownership of EV customer experience throughout rental

Provide training for all Customer Service Agents on EV vehicles, troubleshooting, education for our customersQualifications

About you:

Minimum 2 years' experience working in automotive industry/car rental

Minimum 1 year experience in Customer Service

Exceptional interpersonal and relationship building skills

Electric vehicle subject matter expert

Knowledge of Sixt vehicles and add-on products inside and out so that they can answer questions

In-car systems competence on BMW/Tesla

Aptitude to create and conduct peer-to-peer training on EV/newest vehicles

Develop team strategies to increase our Google score

Natural ability to attract customers and promote walk-up business

Provide positive interpersonal skills towards customers at all times while demonstrating loyalty, given through their premium customer service

Must be willing to wear company uniforms

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

High school diploma or GED

Must be at least 21 and have a valid driver's license with a clean driving record

Additional Information

SIXT hires service-oriented, entrepreneurial team players with a focus on, who are excited about interacting with customers and colleagues from all over the world. SIXT is more than just renting cars. We have a passion for style, technology, innovation, creativity, and entrepreneurial spirit.

At SIXT, we pride ourselves on having an inclusive and unique environment. We are an Equal Opportunity-Affirmative Action Employer – Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.

About us: