Hotel Front Desk Attendant

Job Description

Hours of operation are 8 am - 8 pm.

Applicant must be willing to work shifts 8 am- 4 pm, and/or 12 pm - 8 pmCompensation:

$16 - $18 hourlyResponsibilities:

Mitigate customer complaints as needed

Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests

Work with the housekeeping staff to ensure rooms are ready for new guests

Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers

Bookkeeping: keep accurate records of all hotel guest account information Qualifications:

1+ year of hotel industry experience or related job preferred

High school diploma, GED, or equivalent

Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills

Working knowledge of Microsoft Office and reservation management systems

Comfortable taking telephone calls and mitigating stressful situationsAbout Company

Our two properties feature spectacular views and an unbeatable location.