We have an exciting opportunity available to join the TA Dedicated team! The Dedicated Account Leader position that will challenge you in the areas of fleet management, planning and customer service. Associates in this role work directly with customers to identify solutions that meet their specific needs while providing the level of service that a dedicated customer expects.
What does a normal day look like?
Schedule: Monday - Friday, 100% Onsite, hours are from 1700-0300 CST
Dispatch drivers according to customers voyage list for the week
Schedule appointments between customers and facilities
Keep track of BOLs, drivers trip sheets, closing orders out
Lead, develop, and retain a fleet of professional drivers
Build effective business relationships with assigned account(s)
Partner with the customer to expand service offerings and enhance their experience
Develop strategies to maximize fleet utilization and account profitability
Create and execute load plans in accordance with customer expectations
Proactively facilitate problem resolution with any shipments at risk of not meeting customer service requirements
Performs other related duties as assigned
What makes this job right for you?
A bachelor's degree or equivalent experience in Supply Chain, Transportation and/or Logistics
Prior experience as an Account or Customer Service Manager
Knowledge of dedicated transportation operations, FMCSA, and DOT regulations preferred.
Familiarity with Transportation Management Systems (TMS)
Demonstrated history of establishing positive working relationships with customers, stakeholders, and team members
Excellent communication handling with ambiguity and change management
Intermediate skill-level in MS Excel and other MS Office Suite programs
Why work for us?
At TA Dedicated, our dedication to continuous improvement and our commitment to the safety of everyone is proven through our actions.
We focus on utilizing our integrated industry relationships to improve safety regulations and challenge industry norms.
We pride ourselves on open and honest communication throughout our relationships.
Some of our benefits, include:
Fun Work Environment
Medical, Dental, & Vision Insurance
401k + Company Match
Internal Growth / Mobility
Paid Vacation and Sick Days
Company Designated Holidays
Life Insurance
Short-Term & Long-Term Disability
Medical Healthcare Spending Accounts (HSA/FSA)
Dependent Care Reimbursement Account
Employee & Immediate Family Assistance Program (EAP)
More About Us:
TA Dedicated specializes in dedicated truckload services that optimize customer supply chains and provide exclusive capacity to lower costs and improve business results. We serve as an integral part of the distribution system for many of our major customers.
TA Dedicated is built on the cornerstone value of safety. The safety of our drivers, other motorists and our customers' freight means everything to us. We stand behind this by investing in safety technologies and the continual training and education of our fleet. Our drivers are the captains of their ship and are empowered to make the decision on when it is safe to drive. We never compromise on our commitment to safety.
TA Dedicated is a member of TFI International, a North American leader in the transportation and logistics industry.